Hidden charges not disclosed in the booking websit
During checkin, hotel staff asked for US$89/room amenity fee which was out of my expectation. No room clean up for the second day even I requested when I returned from outside. No breakfast was provided, just snack and canned drinks.
Chun Wah
Chun Wah (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
I like that there 哇塞wifi
Zhenfen
Zhenfen (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
Great place to stay.
Qingtao
Qingtao (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2023年8月6日
parking issues
We did not park at the 3rd night, but the staff insist on charging of the day. We just came back all the way from Big Island, and we didn't even rent a car, However we still had to pay it because of 7 days of parking fees had been charged in advance. Smells of the carpet could be improved
YUANYANG
YUANYANG (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年1月27日
CHING CHUNG
CHING CHUNG (12 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2022年1月29日
1) the basement parking super bad
2) the room facilities super bad
3) the smell of hallway super bad
not recommend
weizhong
weizhong (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Chunmei
Chunmei (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Terrible service
Was absolutely terrible was charged 1 night and wasnt even able to check in because i couldnt tap on my phone ... it really through me off my trip definitely dont book here
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Jerome
Jerome (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
The Ohia
Employees are kind and helpful roomswere clean only problem was one elevator was broken and room 295 no water pressure and water was lukewarm at best
Shawna
Shawna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Antonio
Antonio (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Augusta
Augusta (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
PERFEITO
Incrível !!! O melhor lugar que podia ficar em Waikiki, e que podia pagar... melhor impossível
Augusta
Augusta (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
Where is the Aloha. No Aloha no Hawaii😢
Prior two weeks, there was no Air conditioning. On the 17th of October there was no hot water. Front desk there has no Aloha personality. Just straight faced business. Their concern about the conditions there was “it is what it is”. I’m local and I feel sport for the tourists who experience these conditions. Shame on you Ohia!!!😢
Samuel
Samuel (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月9日
Weather was hot and humid. Supposedly AC was broken and emergency AC repair was happening. Hotel staff didn’t provide and fans. Leaving windows or sliding door open means you hear the noise from the street and bars across the street. Room lacked supplies…there’s oven but no pots or pans, no microwave. Water was always warm or hot, leaking showers. Unable to stay /rest in the room during the day since heat was unbearable. Not a good experience in paradise. Staff was not friendly or helpful. Additional $45/day for parking
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
there was bed bugs in room 789
joanna
joanna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月30日
The room is not like the photos on the website. Our bathroom door wouldn't close because it hit the toilet. Then the toilet started leaking around the base and we had urine on the floor. They then told use because of this, we had to move, but they told us at 10 PM at night and didn't give us an option. I would not recommend this hotel nor would I ever stay here again.
I will say the staff were amazing and the one saving grace of our stay. Especially Ethan. He did everything he could to help us.