The hotel and amenities were excellent. Most of the hotel staff we ran into were friendly. We did have 1 negative experience. Their pool closes at 11 and we were there until around 10:45. By the time we went upstairs and showered, it was 11:10 or so. While blow-drying our hair we got a knock on the door by the front desk person who told us, a little rudely, that we were being too loud. We had to immediately stop and the knock/talking woke up my baby who cried on and off for over an hour while I tried to put him to sleep again. I'm pretty sure we were a lot louder after that and I had a sleepless night worrying about getting more noise complaints if my baby woke up crying in the middle of the night.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
shirley
shirley (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Accidentally left our dirty laundry/dirty laundry bag in our room after check out, called to see if we can turn around and pick it up or have them ship it to us, but they said they already threw it in the trash even though it was only 2 hours after our checkout. We’re from out of state so we only stayed the night and were on the road right after we had breakfast at the hotel.
shirley
shirley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Comfy ~ Safe ~ Clean
Fast , overnight stay
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Ty
Ty (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Good hotel
Stay was great. Customer service was fantastic. Bed was a little too firm for me, but that depends on people’s preferences. The shower head was calcified quite a bit, so when you tried to have it on the setting that covered the most area, it felt like it was shooting out a bunch of needles. It just needs to be soaked in distilled vinegar for about 24 hours to remove the calcium buildup. I would recommend the hotel though.
Brent
Brent (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Wonderful 1 night stay! Very clean, safe, and friendly. Staff was super helpful and kind. Would highly recommend.
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Randy
Randy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
We had a nice, 2-Night stay here. The staff was great!
Jeffrey
Jeffrey (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Staff were very kind and checking in and out was quick and easy. Was my very first hotel experience and it was 10/10 for me. The room was very clean and had a good view. Bathroom was clean and well kept. Pool was also very nice to relax in.
Tianna
Tianna (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月9日
Wish there were outlets on each side of bed. My phone cord did not reach outlet.
MICHAEL
MICHAEL (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Breakfast buffet was phenomenal
Paris
Paris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Bryan
Bryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Noe
Noe (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
There was no hot water for guests rooms. They did give the option to cancel the booking at no cost or 20% off rooms. The service continued to be poor with nonworking fridges, cold "hot" breakfast items, etc. They did make it right with an additional discount.
Mike
Mike (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月2日
Terrible. Hotel was aware they wouldn’t have hot water over the weekend and instead of calling prior to check in they waited to tell us upon arrival.
Daniela
Daniela (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月2日
Derek
Derek (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Lan William
Lan William (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月18日
The first night the guests above us were very loud and disturbing. The morning the nose and disturbance seemed to take over the entire hallways above us. Staff moved us to another room only the room was way smaller made it hard with our family
Fee
Fee (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月11日
Nice pool to swim in, good variety for breakfast, clean and comfortable beds and room set up. Only complaint was the nieghbors above making lots unnecessary of noise for an hour in the middle of the night and a barking dog next door to our room for hours on end in the evening.