芝加哥市中心凱悅廣場酒店 - 路普 - 芝加哥

We only came to attend the opera on Saturday evening. I was very impressed with the hotel and staff. I will definitely be staying here again and telling my friends about it.

Great location, friendly check-in and valet service! Would definitely stay again!

Service was wonderful. Lauren, Patricia, and 2 maintenance men treated us wonderfully. However we had to be moved and call maintenance twice and be moved to a smaller room due to the blinds coming completely off the window and landing on my boyfriend!

Great place to stay. Great fitness room looking out over Franklin and Madison not a boring wall.

Aiasha (who worked 2/2 about 2am) had zero sympathy for husband... my husband came from his 3rd job that night and asked an employee if it was ok to park at a metered parking, they did tell him it was fine, they themselves were parked nearby, yet to be safe he checked on his car in which he was about to receive a parking violation, in less than 12 hrs from checking in, in which he only actually was in the hotel room was 3 hrs, he was checking out.

I got to the hotel at 10am-5 hours before check in-to see if they would allow us to drop our bags off. The staff went one step further and upgraded our room so we could check on that moment. We had an amazing view and got to pick what floor we were on. When we were checking out they gave us free water bottles. Super friendly staff.

Very relaxing place to stay

The hotel served most of its purpose. We just wanted a reasonable place to stay close to Cadillac Theatre so after the show we could just walk back and relax with a few drinks. Check in was smooth and friendly. Our rooms view was a close up of the building next to us, but we knew that was a possibility thanks to past reviews. The nightstand had what appeared to be leftovers of a drink left before us and miscellaneous bits of things were strewn throughout the room and window ledge. The room and bathroom were spacious and comfortable enough. Hotel information was not easily found, in fact we gave up. We stopped for a drink at the hotel bar when we first got there. The bar is just inside the doors so it could get a bit chilly and the bar options seemed a little limited. FYI, small highball glass drinks were $10.50 each. The bar food fare was ok though. After the show we walked the block and a half through the continuous now legal skunk weed air (not the hotels fault) only to find the hotel bar was closed by 11:00PM on a Saturday night. Very disappointing, especially since there were no close by options for a relaxing couple of drinks. We didn’t use the valet and I got the impression they werent very keen on its use anyway. If I saw the sign right it was $66 a night. I used a parking app and paid $25. So, not too bad but in hindsight, I should have saved the money and just drove back home after the show.

Everything we needed it to be to make our Chicago trip amazing.