We were disappointed not to be informed at check in we had to request our room to be serviced. Once we had done this though the staff went way beyond expectations. Even to the point of finding me a biscuit or two at night when i was in need.
Really great staff.
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Very nice hotel. Could not check-in early which was okay because they held my bags and I could use the bathroom to freshen up after a very long flight. Checked-in around 6pm. When I returned to the hitel many people were complaining the AC was not working on the 6th floor. The receptionist tried putting me on the 6th floor. I nicely asked for a different room- thank goodness there was one left and she moved me to floor 2. The hotel was clean, room was very nice. Staff was pleasant. The hotel is very close to China town- great food here. I would stay here again.
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Veldig bra beliggenhet. Personalet var veldig hyggelig og imøtekommende. Bra renhold og gode senger.
Tone
Tone (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
The hotel has a great location in central London. But unfortunately it did not live up to our expectations in any way. The elevator was extremely slow and there was only one that worked. We had booked a suite and expected a nice room. The toilet smelled. The room had a stuffy smell and it was not possible to ventilate it. The room seemed worn out. And the extra square meters were not usable due to sloping walls. The breakfast was boring and the coffee tasted strange. We did not feel that we had booked a 4 star hotel and do not think it was worth the money.
Benni
Benni (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Henry
Henry (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Nice weekend in the heart of London
Dario
Dario (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Carsten
Carsten (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
joseph
joseph (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 14 日
Skuffende ophold til den pris
Den ene af de to elevatorer virkede ikke da vi kom.
Første værelse virkede aircondition ikke og man kan ikke åbne vinduerne, vi fik et nyt værelse på 7. Sal.
Dagen efter virker begge elevatorer ikke så vi skal gå op på 7. Sal, det endte vi med at skulle gøre 3 gange i løbet af opholdet.
Det manglede toiletbørste, afløbet i bruseren lugtede og selve brusehovedet var for lavt til vi kunne stå under det (vi er 181-185 cm høje) og morgenmaden var dårlig i forhold til prisen.
Personalet var flinke men virkede lidt forvirret til tider
Monica
Monica (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 13 日
Rikke
Rikke (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
flavio jose
flavio jose (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Kenneth
Kenneth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Bilal
Bilal (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Friendly and helpful staff.
Hotel very well located for the centre of London and plenty of places to visit within walking disctance
Nigel
Nigel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Great welcome and very accommodating. All staff were very friendly and helpful.
Anne
Anne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 6 日
Great location, great check in, room was a great size for London and was quiet despite the proximity to Leicester square.
Lighting in corridors and stairwells not so great. Once checked in, no need to scan room key on re entry to gain access to the hotel corridors. Obviously could not access any other rooms but we felt like this was not as safe as could be.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
YEKUTIEL
YEKUTIEL (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Easy check in and excellent location. The staff were incredibly pleasant and welcoming.
Not noisy during the night, considering the hotel is located on Leicester Sq, but we did stay mid-week, so this may differ at a weekend.
Would definitely stay again.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Great location, very clean and nice decor.
Fantastic location. Easy access by foot for entertainment and food. Nice, clean rooms with good decor. Deluxe room had good space. Only one bad point- the twin beds could have been clamped together as a double. Other than that would recommend.