4/10 一般
2025 年 9 月 2 日
Information is Key
This is more about a staff member. Upon arrival I ask the desk clerk where I could park. Was told across the street in a parking garage (no problem). I parked the car and seen a sign on how to download the app and enter a zone number and how many days I would be there. Cost was $16.00. Went back to the hotel and told same staff member I needed to have shuttle service in the morning to the airport. Was told I had to schedule 24 hrs in advance. Nothing on website stated this. That was a major perk of me staying there. The car that I parked was not mine. So needless to say I had to get an Uber for $18.00 to the airport. Upon speaking to another staff member I found out that I did not have to pay for the parking garage because the plate number was put into the computer at check in. So in total I paid $34.00 that was completely unnecessary. The parking thing should have been told to me the instant I asked where to park. As for the shuttle I was asking 12 hrs in advance again nothing on the website about a 24 hr notice. Communication is KEY.
Debra
Debra (1 晚家庭旅程)
Hotels.com 真實旅客評價
