Amazing stay. We booked the corner room with view at the darling harbour. It did not disappoint- amazing view and very clean room. Excellent and attentive services, makes a stark contrary to the bad experience at Pullman Quay. Love the hotel!
Alan Ngou Kit
Alan Ngou Kit (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年2月14日
Wai Ying
Wai Ying (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年1月17日
The staff is very friendly and flexible. Good experience to stay in Sofitel.
Chun Yuen
Expedia 真實旅客評價
10/10 完美
2022年5月9日
Pok man
Pok man (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年5月23日
Top one
Had a wonderful night with perfect views
Chun-Lin
Chun-Lin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年4月19日
amazing view and perfect location
downstairs is darling harbour
worth the price
The hotel location is fabulous and is next to ICC and within walking distance to many attractions like Sea Life, Wild Life, Sydney Towle Eye, Queen Victoria Building, etc.
Our room is west facing, we were lucky enough to watch the stunning sunset a couple of times in good weather.
We will be back again next time. Highly recommended!!
Xiuyan
Xiuyan (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月11日
Youngho
Youngho (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
William
William (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Emma
Emma (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Stayed at Sofitel Darling Harbour a few times now and it never disappoints.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Great rooms but reception service was a let down
The room was comfortable and clean. Door staff were friendly and proactive. Somehow the reception staff was a complete let down. Slow, understaffed and made errors. Check-out was made simple as I was told I can simply return the keys and any additional charges would be charged directly to my card. That somehow resulted in me being double-charged for the room. That is despite it being confirmed at check-in that I’ve already paid.
When I came to pick up my suitcase I had to queue up for 25mins to speak to someone about this issue at reception. This was at 3pm which is their standard check-in time and the hotel had only 2 staff manning the reception desks. The queue had about 4 groups before me when I started queuing up. By the time it was my turn, there were about 6-7 groups after me also getting frustrated by the long wait. The service is shocking for a hotel that claims to have 590 rooms. Hopefully it’s something they’ll improve.
In terms of my refund, they said it’ll take up to 7 days to process and the staff didn’t offer much more than an explanation that someone made an error and didn’t acknowledge that it was an inconvenience to us.