They should put new tile in the bathrooms and it could be a 4 star hotel....great staff!
No air conditioning regulator in the room. No window in the bedroom. And very noisy.
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 每隻寵物每晚 USD 15服務類動物豁免收費
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
The hotel seems that is near to closing, a week prior my arrival I tried to get in class tact with them via phone, email, Facebook and they never answered. The rooftop is completely abandoned and in general very disappointing. The bed are by far the most uncomfortable bed I have sleep on. So I will suggest to travellers to look for alternatives in the area.
Herman, 2 晚旅遊, 2020年02月07日
Hotels.com did a poor job stating the types of rooms offered. And Hotels.com made it very hard to recieve an invoice (Factura) for the stay. I will never use Hotels.com again.
Joshua, 1 晚浪漫之旅, 2019年12月06日
Great location, friendly staff, clean room, overall great hospitality.
1 晚家庭旅遊, 2019年11月27日
The bathroom with a huge tub and dual-head shower was the selling point, for sure.
4 晚浪漫之旅, 2019年11月02日
Bad wifi. Zero info at check in about our room or stay. All they communicated was asking for payment and signing. No info about how the tv worked. We Asked for additional bottled water and they didn’t have it, they said there was filtered water in the jug in the room (which no one had told us till we asked for more water) just so happened our jug was empty. Unapologetic.
5 晚浪漫之旅, 2019年10月29日
Great modern hotel in SantaFe with moderate prices
Remi, 1 晚家庭旅遊, 2019年10月22日
We arrived and in front of the entrance of the building there was a big and noisy power generator. The receptionist of very few words didn't mention gave us the keys but didn't tell us that actually the hotel was run by the generator. Internet was not working. The mattress was soaked of water from a leakage from the ceiling. We decided to have a shower to forget the bad moment and there was no running water (not even cold)!! Clearly the room was not even checked for many days before it was given to us. After reporting all this problem to the reception we managed the get them to change our room but the only room available was just in front of the noisy generator!! We asked for refund but they never replied. I can't understand how this property is still positively reviewed in Hotel.com
Massimo, 3 晚旅遊, 2019年09月25日
Very cute hotel and quite clean. It was a bit hot for me since there are no fans, but I asked for one and they gave me a huge one that worked very well. Excellent location. Tons of great coffee shops, restaurants, shops, etc within walking distance. I would stay there again :)
This is a wonderful place to stay in Mexico City. It's a small little hotel with a nice charm. Everything was very clean and the staff was friendly. I would stay here again, it's a great location and just the type of spot we needed. Our room was small, so it was perfect for just sleeping and showering. We were told that there was a free airport shuttle, so we booked it! However, it was not free, we were never told a price and once we arrived the hotel, they charged is in US dollars, which was confusing and felt misleading. We were told we would be refunded half the fee from the hotel staff, but they never followed through even when we followed up. So all in all, I recommend the hotel facilities for sleeping and showering.
Staff are friendly. Know they don’t speak any English which for us was slightly challenging at times (we are trying to speak Spanish but still not very proficient). If you have a can do attitude then it’s fine. The room was small but clean. Know there is no air conditioning and our room tended to get quite stuffy. There was also no small fridge in room etc. Know this is a pretty basic room/bed setup in the great La Condesa neighborhood
Sarah, 5晚好友同遊, 2019年07月29日