I tried to contact the staff at 10 o'clock, but no one answered. Even when I called 500, no one answered. It's really terrible!!! I have never seen a hotel without any staff or security personnel. I did not successfully check into the hotel and I hope the hotel can refund me!!!
None of the lights or plugs was working in the room, the room had roaches told owner he said I could get my money back or get another room & gave me neither! Bad service it is not good to stay there
Jaela
Jaela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Ocito
Ocito (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Terrible
The hotel I would NOT recommend the room smelt of cigarette smoke made me feel sick.
Not one coat hanger,
The side of the sink the edging was hanging off.
The WiFi did not work .
Could not wind the blind up as string snapped some time ago
STEWART
STEWART (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Jose
Jose (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Ava
Ava (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月2日
Cody
Cody (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月29日
As soon as you walk in there was a strong smell of weed. I ignored that since I planned to stay only for 1 night. Once I got to my room and turned on the light I saw little roches all over. They were in the bathroom, in the toilet, on the walls, around the bed, all over. I picked my bags up and left the room. Went to the front desk and the night clerk said he was sorry and would refund me. I'll wait to see if it shows up in the 7-10 days.
Harry
Harry (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月26日
It was ok.
Wiwi
Wiwi (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月26日
Bueno
Omar
Omar (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月20日
Bad experience
This is the worst place to stay. Floors are dirty, blanket on bed bas hair, shower is broken, roach running around, toilet base is rusty and counter tops are super dirty. Stay away. Front desk does not open until 9am so if you check out before 9am, you need to call back.
Kirankumar
Kirankumar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
David
David (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
Stale urine in toilet, Hair on toilet rim. Keys were made before even checking in. Fire alarm was already going off upon check in
Dalton
Dalton (19 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月12日
Employees didnt seem to care about the property or customer service.
Charles
Charles (2 晚商務旅程)
Travelocity 真實旅客評價
10/10 完美
2024年11月12日
David
David (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Roaches and other creepy crawlies in room. Smelled in hallways. Not clean!!!
Kim
Kim (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
Cody
Cody (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Johanna
Johanna (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月28日
I PASS!!!
Where do I begin! Well when I got to my room went to use the bathroom the toilet seat was filthy, it also was stopped up and unusable, the room telephone did not work. Also the room itself furnished NOTHING as far as any kitchen equipment. After a couple of hours I did find a tent on the floor that said if you needed anything call. How was that possible if the phone wasn’t working?
The front desk was unmanned after 10 but when I used the lobby phone I was able to reach someone on the lobby phone and my toilet was cleared.
Also who still has a 32” TV? I could hardly see it from the bed. The heater and the bathroom fan was very loud.
I travel extensively and this hands down was my worst hotel experience!!!!
There were a couple of other issues with the room but I just listed the major issues.
I would like a full refund for the horrible experience!!!!!
Jackie
Jackie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Mediocre stay
Russell
Russell (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
It was a nice room. Inexpensive, shower was good bed was comfortable. Staff was nice. No issues at all