From the pictures on the web you get a completely different impression on this hotel. There is no lift and the stairs are very narrow.
When we arrived in the middle of the afternoon, there was nobody in the reception, so it took a while before we found out, that our key was in an envelope placed in a box on the counter. Price is way to high on this hotel!
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月25日
Dirty place with no customer service
Other than being located in the city center this place has nothing going on. The place is dirty. Floors did not seem like they had seen any sweeping lately, cover of the extra pillow in the cabinet was not changed from the previous party (I know bc it was full of hair), the stair carpets seemed to have been last washed before W2. Window blinds just enough to cover half of the willow let so much light at night and, of course in the morning.
Checking in was a nightmare. First they did not respond to my inquiry via hotels.com, then I call their phone number listed in hotels.com only to be told it is the wrong number, then I get there at around 17.00 and find no one at the front desk.
No AC.
I would not go back!
Gentian
Gentian (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月22日
The reception is not attended. Haven't met anyone exxept the cleaning lady which could not help much...
Steep stairs and 3-4 floors. Difficult access with large suitcase.
Pascal
Pascal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月22日
Moritz
Moritz (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月8日
Average hotel
Room was clean and bed comfortable. Good location in old town but very basic hotel. No elevators and hallways were pretty dirty, doors in my room opened to a fire escape which weren't very secure.
d
d (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月2日
The owner is abusive, she disrespects me and she has no control over the reservations.
I don't know how Expedia recommends this hotel, on this platform, they don't clean it, the sheets were dirty, it's a horrible and expensive hotel. I changed hotel and now I'm in a cheaper and much better one.
Hugo
Hugo (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月26日
Per Gunnar
Per Gunnar (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月14日
Ralph
Ralph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月28日
Elhossein
Elhossein (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年10月25日
mohammad
mohammad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月11日
.
justin
justin (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年7月6日
Amira
Amira (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年5月26日
Louise
Louise (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年5月26日
Henrik
Henrik (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年3月15日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年2月13日
Gute Lage. Es war soweit alles ok. Unkomplizierte Abwicklung und Check out.
Daniel
Daniel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年1月9日
Super Lage, tolle Zimmer, nettes Personal
Sebastian
Expedia 真實旅客評價
6/10 不錯
2022年12月4日
Jeanette
Jeanette (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年11月20日
J’ai pas aimé leurs services ainsi que le comportement du réceptionniste, ils sont des arnaqueurs !!!!!
SOFIA
SOFIA (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2022年11月11日
No one home . . .
The room standard was particularly good. The room was big enough and the bathroom facilities were of a very good standard. We were on the first floor for guests - 38 steps!
gaining entry: you must find the single door entry, number 35, with a sign to the right. We were a planned late arrival, about 23.15 actual. We could not gain entry. I then phoned the number I had and we set to on gaining entry under remote control. "Do you see the black box up high on the right?' YES. "Use this number to open **** and you will find a key"' OK " Open the door, them put the key back in the box and close it"' "Go upstairs to the check in desk, where you will find a box containing an envelope with your name on it". "This contains a door and room key". That was check in completed . . .
Patrick
Patrick (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年9月24日
Heidi Gaden
Heidi Gaden (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022年6月7日
Mike
Mike (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2021年12月8日
Simple convenience
Our fault was that we didn't read the message that the hotel sent. We also left home late so by the time we got there, the reception desk was closed. Parking was in a tiered garage and was about a 6-minute walk from the hotel. The hotel itself was hard to find. It's easy to miss because the entrance looks like a common doorway for apartment buildings. We got instructions from the hotelier by phone on how to get our key from a coded keybox. But opening the door was tough. The tumblers were not lining up. It's like lockpicking a master lock in Skyrim and you've only gotten the skill to 20. Both the main door and our hotel door was like that. Without an elevator, getting up the narrow stairwell was a challenge especially while carrying a jogging stroller. The room itself was simple. As for the location, everything that people can typically enjoy for a weekend is within 6-7 minutes away.
Vivian Ruth
Vivian Ruth (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年12月2日
Worth price
Not bad at all for the price. A little noisy due to the location but no other major issues.