The hotel is really nice. Very clean and comfortable. However, when I walked in the door, two people were working behind the counter and the bartender was standing by the counter. None of them greeted me. I had to say hello first as I got to the desk. Then everyone just looked at me. I stood there waiting to see who was going to help me. one of the guys behind the desk told the girl she could handle it because he was busy with something. She looked at him and said something about thinking he was going to handle me. Then the bartender said well I can’t take care of you because I’m the bartender. I was floored. Couldn’t believe that’s how I was greeted. I said “wow. I feel loved”. They mumbled faint laughter. Also, I went to the bar to eat and drink. Was told at 9:00 that the kitchen was closed and that the chef just had 6 orders. I asked if I could add an 8th and was told no. Online the restaurant says that it’s open till 10. Below that it says the bar is open till 11. I asked the bartender if they were only closing at nine tonight or if they always do because online it said 10 o’clock. He said the bar closes at 10. Which is inaccurate according to the website. It says it closes at 11 and that food is served till 10. The woman who checked me out this morning was extremely friendly, had a great personality and helped me out with some suggestions for breakfast.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Patrick
Patrick (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Excellent breakfast. Wish there was better lighting in the bathroom.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Silvio
Silvio (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Sonia
Sonia (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月16日
Please address these issues
The surprise $100 fee for incidentals was sneaky and unprofessional that needs to be set upfront times are hard people doing the best they can do. They don’t need a $50 surprise for every night at the hotel. The late night staff was rude and overworked and understaffed.
Raymond
Raymond (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Terrence
Terrence (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
kwanghoon
kwanghoon (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Abdul
Abdul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
Thank you Austin!
The staff was amazing. The free breakfast was great for the price. I had no idea it was included. I normally like to stay in higher end, boutique hotels when traveling - but for what we needed (one night for the PSAT test) - this place is a keeper. I would definitely stay here again!
Chrissy
Chrissy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Good experience. Breakfast was decent and dining area was clean. We would stay here again.
Myrna
Myrna (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Delvie
Delvie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Enrique
Enrique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
This was our 1st time staying here. It was recommended by a friend. We enjoyed our day and I will definitely recommend it to my family and friends. Service in quality hotel was great nothing to complain about at all. I will definitely stay here again.