My stay at the Novotel was amazing, we stayed on the 32nd Floor in the executive double with city view and the view of the city at night is amazing, only downside to my stay was the privi glass on the bathroom was broke so had no privacy.
Liam
Liam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Damilola
Damilola (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月15日
good but bad
it was a nice stay the pool was good and hotel aesthetic was nice but the tv was awful. it’s said it had youtube on it but was extremely laggy and ruined my movie night plan with my wife. it ruined her birthday which is very upsetting.
Zeshan
Zeshan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月11日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
kenzie leigh
kenzie leigh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Ayodeji
Ayodeji (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Monika
Monika (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
STEPHEN
STEPHEN (8 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月29日
Accused of not paying and locked out of room
Disappointing Stay at NovoHotel Canary Wharf
Our experience at NovoHotel Canary Wharf was deeply unsatisfactory. We faced significant issues during our pre-show dinner and upon our return.
Restaurant Service Failures:
• Extremely slow service despite communicating our time constraints
• 20-minute delay in one meal’s delivery
• Inability to pay due to absent wait staff
• Forced to leave without settling bill to attend our show
Unacceptable Night Return:
• Locked out of our room upon late-night return
• Publicly accused of not paying our bill by reception staff
• Staff attempted to justify their actions instead of apologizing
The hotel’s failure to provide timely service, communicate effectively between departments, and handle the situation professionally is unacceptable.
They could have left a VM or Note instead!
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Syed Andre Karim
Syed Andre Karim (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great for the o2
Darren
Darren (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Georgina
Georgina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Serdar
Serdar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Salvatore
Salvatore (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Leanne
Leanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Canary Wharf: excepcional
Las instalaciones son modernas, en una excelente zona, el personal muy atento y la vista de su restaurante espectacular.