熙拉塞瓦全包式海灘酒店 - 科茲美島

Unfortunately the room made me ill... I assume bc of mold. I worked through thinking it was allergies and took many medications then tried every setting on the air conditioning but no change. I learned by the end it was the room. I was near the end of my trip so I did not request a change. I just tried to stay out of the room. The staff onsite were mostly fantastic. But they did treat my Mexican colleagues very different from my European ones. In a more favorable way.

Great service, fantastic location, good for families with kids, decent size pool, great snorkeling right in front of the resort

I really liked this place. Everyone was really friendly. Good value.

This resort is way too old. It should be rated as 1 star hotel. I don't like anything on that hotel starting in the room: Ac making big noise, mold in it and beds are hard and smelling musty. The food is horrible not a lot of selection. I think what make people stay is the staff who are very nice. If you want enjoy your self go somewhere else.

I stay at El Cid every year for my dive trip. The food and service is excellent and the staff are always friendly.

If you want a place that caters to the cruise ships that obstruct the beautiful views, then this is the place. This is a stopping point for the ships which means when they are there, the actual paying customers get ignored and treated like garbage. They offer “great discounts” on events and tours, however, what they dont tell you is they make you attend a very forceful sales pitch to spend over $50K on a timeshare. Then when you decline, the service drops even more. The pictures online are not accurate. The “all inclusive” is adequate, however, do not expect to have any sort of quality un-watered down drinks. The toilets didn't flush and getting rooms serviced was a hassle, even asking for toilet paper was a bother. The water was brownish from the faucets and the toilets and showers would gurgle all night emiting a foul smell. The beds are old and bowed in the middle. I say, do an airbnb and save your money. Getting woke up every morning around 730-8am on a vacation with loud rave music from the ships is anything but relaxing. It was very confusing as to when and what you can eat, sometimes, even having the waiters tell me “no”, I cannot order food was aggravating considering I paid for this option of all inclusive. The staff appears to be not treated well and that was bothersome, as they all work very hard and tey their best, but are held captive by the corporation and it appeara to be the naturw if the beast. Rent a scooter and do your own tours.