Come here for the hotel, location and breakfast/snacks — really a good value - not the service.
If you’re looking to stay at historical city center, north this hotel is perfect. It’s a Short walk from zocalo - close enough to the action but far enough to be a bit more peaceful and easier for Uber pick ups. They offer a nice authentic breakfast and the goodies at cafe are a plus. Definitely one of the reasons I came back.
The staff does the necessary but don’t go out of their way to be friendly - other than an ocasional buenos días. The wait to have our order taken at breakfast was very long - even on days where they were not full.
Be sure to reserve for dinner at their sister property. The rooftop view is amazing! Balcones del zócalo.