The room in the pic was updated and nice. Booked a queen bed so they moved us to a queen room that was much older and not as comfortable.
Sandy
Sandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年3月9日
Comodo
El hotel es muy cómodo y los trabajadores amables y serviciales. Lo único que no me agrado mucho fue que el agua de la duchase demoraba demasiado en calentarse.
Alvaro
Alvaro (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月4日
La atencion del personal es magnifica, te hacen sentir muy comodo y seguro. La poza de agua termal es muy relajante, en si un viaje perfecto si tu objetivo es descansar y relajarte.
真實旅客
4 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年4月13日
Nice hotel, quiet place, but no hot shower
This is a nice, beautiful and quiet hotel. The rooms are nice. Breakfast is average.
Everything in Banos within walking distance.
I would give this hotel 10 points, if it had a hot shower. Even after letting the water in the shower run for 20 minutes, the water was far away from being hot. It just got a bit warmer than cold.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2018年7月1日
Nice
It’s comfortable and clean, got a nice hot spring swimming pool and spa
真實旅客
6 晚行程
Expedia 真實旅客評價
10/10 完美
2018年3月31日
Excellent hotel, very helpful staff
Great staff, very big rooms, nice quiet location. The staff made sure to all my needs, they knew well about the tours, there is a possibility to get a massage in room and the pool has hot spring water.
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2018年1月23日
Great hotel just a few minutes walk from the baths
We had an incredible stay at Serra Nova hotel. The location is perfect in the small town just minutes from Cajamarca. You can pay 80 cents to take a van into town just steps from where the hotel is located. The Inca Baths are about a four minute walk from the front door of the hotel and if you want to eat outside o of the hotel, there is an incredible restaurant called Villa Rica just around the corner. The food was some of the best that we had in Peru. The staff at Serra Nova are extremely accommodating and very welcoming. You won't regret a stay at Serra Nova!
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年12月13日
OK
TODO PERFECTO
German
German (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2016年10月26日
Very kind staff
The room was spacious enough, comfortable and clean; minor complaint: the carpet was shabby and could use replacing. The staff, especially Ms. Clara, was wonderful and did all she could to make our stay comfortable. The Hostal suffered from low water pressure during our stay, but I think this is an issue throughout Baños and should be addressed by municipal authorities.