El lugar es muy bonito y acogedor, sin embargo carece de limpieza y mantenimiento en los aires acondicionados. Están sucios y sus filtros tapados. Esto provoca el pobre enfriamiento sino también alergias y enfermedades. Tampoco dan mantenimiento al área del baño especialmente a la ducha. Pequeñas cosas hacen una gran diferencia. Demasiados inconvenientes para dos noches.
Victor
Victor (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月29日
There was no service. The receptionists were unfriendly and not knowledgeable. My key stopped working after one entry. I had to go to the reception each time to have it reset 5 times in two days. Last night at 23:30 I could not unlock the room and nobody was in the reception to help. It took me about 20 minutes to find a security guard to open the door. There was no hot water, and the toilet was not filling. The water kept running the whole night. Even when I told the receptionist no one came to check. The internet was awful. I am not going back and I would not recommend it to anyone. They sent me a message asking me to give them a good review. The other good reviews are probably becuause they have asked for. The only positive point is their restaurant and the nice lady who serves there. Otherwise it is waste of money.
Gholam Reza
Gholam Reza (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月27日
It was good
I liked the hotel. Didn’t love the location. It was comfortable and good breakfast.
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月3日
Parqueo amplio y seguro
Jorge
Jorge (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月3日
Not the best area to be able to walk to points of interest. And the area around the hotel is very dirty and right off a main road but inside the property the hotel feels resort like with a garden and pool with a swim up bar. Pool was amazing and seating was conformable. And breakfast was great I recommend combo 4. I didn't like the rooms so much because the showers take about 4mins to heat up. Also the shower doesn't have a door/curtain to block water from getting all over the floor so bring shoes to walk around in bathroom. The hotel keys were the most annoying thing about the hotel. They barely work to the point that the staff told us that every time you come back to the hotel to bring it to them to reprogram the key. Even after it still a struggle to get in the room.
Christopher
Christopher (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月19日
Te cobran mas impuesto cuándo llegas, y la fotos esta muy editadas.
Jhon
Jhon (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月1日
JOSE LUIS
JOSE LUIS (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月1日
We booked this property six months in advance because we were going on a cruise. We got to the property and they didn’t have a reservation. Everybody that was walking in the door had reservations and they had nobody’s reservation three hours. We spent there they transferred us to another Hotel they found out we paid for it in advance. It was an awful experience.
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月23日
No tenía aire acondicionado en la noche... El servicio de atención al cliente muy deficiente, no tenía las toallas completas y se molestaron cuando las pedi
Viajes
Viajes (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月16日
Evelyn
Evelyn (12 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月16日
Property was well kept albeit a bit simple, but a good value for the price. Food is ordinary, but ok for a short stay. 10-15 min taxi from the cruise port. Not near the beaches, so if that's your thing, look elsewhere. Also helps to be bilingual
.
Bob
Bob (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月28日
Ignacio
Ignacio (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月27日
the area around the hotel did not look safe.
Bradley
Bradley (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月26日
Amy
Amy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月14日
I had a great time staying there, great staff and good security. I would highly recommend this place and I can’t wait to come back.
Westil
Westil (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月29日
Very pleasant and great value
Remigio
Remigio (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年1月29日
This property is very good for a one night stay if you are boarding a ship in the nearby port. They have a pool and a restaurant and you don’t need to leave the compound. The staff were very friendly and helpful.
Sue
Sue (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月28日
By far exceeded my expectations. The staff was great and provided top notch customer service. I am planning to return to this hotel next for an annual trip with my cousin.
Rob
Rob (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年1月27日
Somos adultos mayores y no hay ascensor y sin botones para ayudar
Edilia
Edilia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月21日
La atención del restaurante pesima la comida demoro casi dos horas en llegar y cruda. La que atiende en el restaurante con mala cara y grosera