8/10 很好
2025年1月15日
Desk clerk severe issues
The hotel was ok. Clean, safe except for key card entrance was broke at back door by pool anyone could just walk in. When i went to check out the ckerk said the receipt has no charge..the receipt said zero. I asked to see manager clerk stated they come in a 7am. Really was worried about it i had my online booking receipt. As i turned away to get a small cup of orange juices, the clerk said real loud in front of other guests ..i said manager dont come in until 7am. I replied that i was going to get something to drink, then she started calling privilege white person. totaly lost t her mind and wouldn't let up. A barrage of racial slurs. I should seek legal representation she was not letting up until i actually wslked out. This was in front of other guests checking out. This employee is a definite liability anywhere she works. She needs to terminated. I will never stay there again and all my employees that come in for traning i usually direct them to this hotel, after this i will have none of our employees stay there. Most racist employee or person i have ever encountered
William
William (1 晚商務旅程)
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