We have stayed at this hotel in past but this stay was not the best . The card would not read to open the door , had to get it reset multiply times . No one came to look at it .. I would take 10mins to get into the room trying to get the card key to work .
Deanna
Deanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Staff were pleasant. Property and room was clean. Staff said the hotel was not busy but the only rooms available were on the second floor, the stairs were an easy grade but this could be a problem for someone with mobility issues as there is no elevator. Otherwise everything was fine. Breakfast was good.
Larry
Larry (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
margaret E
margaret E (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
The property is old but it was clean. The front desk clerk was not that happy to see guest lol. It’s so quiet there I bet guest are not plentiful. It seems like she rather watch tv then greet and be a bit more welcoming to the guest. Felt like we kept her from
watching her favorite tv show. But the hotel served its purpose of a one night stay. It’s a pretty stale environment. The young man was nice. Should have took his name for the review. Not many other choices in Refugio so that’s that!
Tameka
Tameka (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月19日
Was very disappointed when we got to the hotel. It showed it had a pool, but when we arrived the pool was green and nasty. Was really looking forward to the swimming pool. No elevators to the 2nd floor which is not mentioned unless you look at the super fine print under accessibility. The Pillows really suck so make sure you bring your own, did not get a good night sleep and was super stiff the next day. ALSO BEWARE OF THE BREAKFAST. Me and my went down and ate the breakfast I had just cereal thank goodness! My wife ate the breakfast and within the hour was sick and puking it all up. I do NOT recommend this place and will NOT be staying there again. 150$ a night is far from worth it. 50$ a night and I would have expected my stay to be this bad
Shawn
Shawn (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月13日
Angel
Angel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Isaias
Isaias (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月4日
Janet
Janet (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月17日
Everything was good.
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Kai
Kai (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月13日
Austin
Austin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Just what I needed
I was traveling all day so needed a clean, comfortable room for the night and this BW was great. Staff was friendly and helpful and the room was just what I was hoping for.
Fred
Fred (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月29日
Property did not have an elevator to take your luggage up to the second floor had to carry them up the stairs.
DAVID
DAVID (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月27日
Hidden gem close to the beach
We were headed to the beach and were unable to find a room so we opt for a room close enough to drive in the next day. Found this hotel and we were pleasantly surprised! Alice greeted us at the front desk and gave us a wonderful recommendation for dinner across the street. The next morning Norma was a complete whirlwind of customer service as she maintained breakfast and took care of departing guest! I travel for work and stay in a lot of hotels. Having employees who care about their jobs is priceless and made our last minute trip to the beach on a holiday weekend well worth it!
Hotel is in great condition and well- maintained. Thank you!
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月27日
The hotel was not bad, no service at the front, got pissed when I asked for extra towels. Overall not worth the money I spent but it is what it is.
Jaystin
Jaystin (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月26日
Edgar
Edgar (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月29日
Sheila
Sheila (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月15日
Cynthia
Cynthia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月2日
The hotel was very clean! Comfortable beds, it was my husband and myself plus 2 kids on a trip. The front desk staff were kind, the check in and out was very easy and convenient. Would stay agian if I was in the area.