Laurie the owner was lovely. I phoned ahead to advise we were running late & it wasn’t a problem.
On arrival we chatted with Laurie for about 1/2 hr - great communication and quite a lot in common with us. Lots of plans to change how the venue and how it is used.
On approach the accommodation looks in need of tlc but it’s happening.
Our room was very comfortable and had all we needed for a nights stay.
Deb
Deb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great customer service
We had a lovely stay, hubby and I got upgraded, great customer service.
Felipe
Felipe (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Comfortable room, clean, friendly manager. I’d be happy to stay again.
Giselle
Giselle (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年8月21日
When I called to let them know that we would be checking in really late, the owner/reception guy was very helpful. He just left our room unlocked (left key inside the room) and turn on the heater on
Antonio Luis
Antonio Luis (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月7日
Karen
Karen (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年5月26日
Could do with some maintenance.
Jason
Jason (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月27日
The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.
Julie
Julie (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年3月25日
Pictures of Norwood not up to expectation
The advertising depict a clean, modern well run conference centre and it's nothing like it. Totally run down premisses. The premises are used for housing permanent residents, that come across like being on the welfare system. This meant that there was music all night long and people coming and going. Picture missing off the wall. Garden not keep. Rooms not clean, lots of hair on the floor in the bathroom.
Anette
Anette (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月17日
Andy
Andy (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年2月6日
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年1月22日
A 3 night stay.
Bed was clean and fresh. It is a case of you get what you pay for. The owner was helpful and friendly. Towels need replacing. Bathroom is only big enough for one person. Badly in need of renovations which l believe will be addressed. Noisy neighbours made sleep impossible on the last night.
coryn
coryn (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年1月22日
Curtains not closing. Rubbish outside door. Old worn towels. Noisy neighbours. Poor lighting in bathroom.
Clean comfortable bed.
Wouldn’t recommend.
Chris
Chris (1 晚家庭旅程)
Wotif 真實旅客評價
8/10 很好
2024年1月2日
Needs some work
The place needs some work which was explained to us on arrival. Description on web site is wrong. No bar or lounge area. Needs to be updated. This would be a nice place to stay after all the renovations are done. Host was very accommodating
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2023年12月7日
It’s not in a good state, need renovations and update. The photos are from 10 years ago and have nothing to do with what the property looks like now :(
Fred
Fred (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年12月1日
The bed was extremely uncomfortable.
Lorna's
Lorna's (1 晚浪漫旅程)
Wotif 真實旅客評價
4/10 一般
2023年11月10日
brad
brad (1 晚行程)
Lastminute 真實旅客評價
6/10 不錯
2023年11月5日
Very conveniently located between Frankston and Mornington, the two places where I had to go.
The room smelled stuffy and smoke from outside had probably entered the room.
No ironing board or hangers were provided.
The images provided online do not truly reflect the condition of the property.
KETAN
KETAN (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年10月21日
Gagan
Gagan (1 晚行程)
Wotif 真實旅客評價
2/10 欠佳
2023年10月20日
To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?).
Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny).
Reception was a big clue - dirty and grubby.
Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke.
Worst room I have ever stayed in a motel or hotel over 50 years of travel.
Andrew
Andrew (13 晚行程)
Wotif 真實旅客評價
8/10 很好
2023年9月5日
Frank
Frank (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年6月23日
Robert
Robert (1 晚行程)
Wotif 真實旅客評價
2/10 欠佳
2023年6月13日
Tomi
Tomi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月7日
Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.
Amy
Amy (1 晚行程)
Wotif 真實旅客評價
6/10 不錯
2023年3月27日
Stayed for a single night and found reality different to what we expected.
Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk.
Abundance of dining options driving into town.
Owner pleasant on arrival and departure