This was our second time at this resort. It did not disappoint. We just love it. We recommend it to our friends and family. Just a great overall place. Staff is amazing. Food. We participated in a few activities had a blast we will be ba k soon
Roger
Roger (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Overall our stay was wonderful. With the exception of the roads to the resort (which were awful to say the least.) And that every time we would be relaxing in the pool employees from the property would come over and interrupt our time and ask us to book excursions and such with them, all of our excursions were booked with/through Expedia. The only other thing I didn’t like was the up charge on certain things within the resort, such as dinner at Oriental Sensai where certain drinks were additional money on top, I thought ALL INCLUSIVE meant EVERYTHING was included.
Rylee
Rylee (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Enma
Enma (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Muy buen hotel con un servicio excelente! La vista que tiene el hotel es hermosa, todas las mañanas viendo el mar y no se diga la gente que trabaja ahí, todos muy amables
JOSE
JOSE (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
I enjoyed my stay here. It was fun and relaxing. I did, however, lose jewelry. I reached out and they said they haven’t seen it in our room and the shower drain took a little while to drain all the water. Other than these two complaints, my spouse and I enjoyed our stay.
Arun
Arun (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
mark
mark (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
We had so much fun and enjoyed our stay. From the service to the food everything was above our expectations. Definitely will be visiting back again real soon (;
Stephanie
Stephanie (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月11日
the property was nice the food was good, the one thing that really made me mad was how they treat the animals they have on the property. They are starving the animals there 3 of the workers told us that they were told not to feed the cats and animals and they are very boney and if it was not for the people coming to the resort they would not be feed. This is cruel to the animals and some of them are starved. All the food that they throw away at the resort would feed these animals no problem. If you do not want them there then you need to have a shelter come and get them instead of being cruel and in human
Brian S
Travelocity 真實旅客評價
2/10 欠佳
2024年10月3日
oluseye
oluseye (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月3日
Nice property and a fun experience. A/C absolutely needs upgrading. Staff could not repair. Made for a somewhat uncomfortable stay but otherwise a nice option. I might look elsewhere due to the a/c issue.
Geno
Geno (8 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月26日
For all the good things, the bad out weighs it putting this at 2.5 stars.
On the good side the majority of the place was clean and tidy expect for the construction. The construction never bothered me and the kept most of it out of site so Kudos to the property for that. The main lobby area was great. The bar served great martinis and seemed to be a favorite hang out spot after the evening shows.
Our room was very nice and spacious accept we requested a King bed and received 2 doubles. That was a little of a pain but not crucial. The door to the toilet area was cramped which was a little weird and a poor design. Thankfully we didn't have any AC issues as I've seen from other reviews so they may have remedied that before we got there.
NOW, for the bad. When you book an all inclusive you would hope for decent to good food. Not one place we went too was any good at all. The only thing I found remotely edible was the burgers and maybe the roast beef sandwich out of the Bistro. The food was so bad that on occasion we could only try a couple bites and had to leave to see if we could find something else. That happened a lot. During our big evening event with all of friends, we showed up 5 minutes late, received our drinks, meal and desert, finished, and the group we were with at another table didn't even get drinks yet. Highly disappointed in the service and food. The breakfast buffet, which is hard to mess up, was terrible. Fix the dining issues and staff, 4.0 rank
Michael
Michael (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Sorprendente
Fue una experiencia muy buena conocer este hotel, todo estuvo muy bien con sus por menores; albercas, comida, cuartos y actividades, variedad de restaurantes etc. todo muy bien , variedad en comida . Lo único que como arquitecta yo critico es el proyecto rebuscado , por lo menos en la zona del beso hay un bloque de me parece siete secciones de edificio con dos salidas por la parte de enfrente y las pedidas bajo reglamento de construcción por atrás . De tal manera que era todo un laberinto salir a la alberca o zona de restaurantes . Pero eso fue error del dueño que permitió que así fuera el proyecto. Otra cosa los cuartos pudiendo tener una vista espectacular al mar no la tiene por la jungla que pusieron enfrente motivo también por el cual solo existen las dos salidas que menciono, también desgraciadamente por la geografía la playa es sumamente pequeña y llena de sargazo
Eso nada tiene que ver con lo sorpréndentemente bien que me la pase en tan buen hotel
MARIA LUISA
MARIA LUISA (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
John E
John E (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月27日
Multiple rooms of our guest we envited did not have a/c and they would just bring us fans and say thats the best they could do
Fabean
Fabean (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Good service
Maria Yvette
Maria Yvette (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月27日
The rooms didn’t have a/c we asked for a different room and they didn’t have one they said.
Jose
Jose (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Service was amazing. People is caring and helpful
Andrea
Andrea (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
Not fun
Donald
Donald (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Todo bien justo como en las imágenes y el servicio de lo mejor
Jessica
Jessica (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月29日
Amy
Amy (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
Todo muy a gusto y la gente es muy amable
Hugo
Hugo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
La atención fue excelente , nos encantó el hotel, el servicio , las instalaciones todo de lo mejor.
Muy recomendable.
Silvia
Silvia (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Una experiencia maravillosa, me encantó, lo recomendaría siempre.