The door wouldn’t lock unless you slammed it so hard the window shook. The towels were old, torn, and stained. The bed was the most uncomfortable bed I’ve ever tried to sleep in. The floor slanted and felt like I was going to fall every time I walked to the restroom. We stayed for 2 nights and our room didn’t get fresh towels, toilet paper, or any kind of room service.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Fair
Very friendly staff. First room the toilet was leaking but we got another room. Fairly comfy bed and clean but the bathrooms are in desperate need of updating
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 9 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 19 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
Aaron
Aaron (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
It was good
Royce
Royce (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
Jose
Jose (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Price friendly!
Clean room, friendly atmosphere, and great price!
Pet friendly as well!
JESSE
JESSE (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 2 日
Ched
Ched (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
chyanne
chyanne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Tanya
Tanya (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Had a prepaid reservation for 3 nights. Travel plans changed and I missed the first night. Showed up on the second night and was told that they were sold out and had no rooms. I told them I had already been charged for the room. They found a room for me, and when I went to the room it was under construction with tools and molding laying on the beds and masking for paint. I went back to the front desk and they found me a different room. When I went to go in that room, a dog from inside the room starting to bark. They had given me a room that was already occupied. At that point I told the clerk at the desk that I expected a refund for the additional 2 nights.
kent
kent (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Toilet didn’t flush, bath tub retained water, water had a funny smell
Briana
Briana (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Pleasant surprise in Springerville
We are a group of six friends and brothers on a motorcycle tour of the Southwest. We picked this motel based on price, but we were pleasantly surprised by the condition of the property. It's in good shape. Everything worked. And the rooms were very clean. There was a good restaurant right across the parking lot. We recommend this property wholeheartedly.
Robert
Robert (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Great
Brayden
Brayden (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 23 日
Checked in and had an issue from the very beginning. Went to the room and had to turn the water on for the toilet and the sink because it was turned off at the valve. Beds are super uncomfortable. Had to check out early and the manager would not allow me to do so and charged my card for the full stay. Would not work with the hotels.com service either
Garrett
Garrett (8 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 22 日
We were first placed in a room that had not been cleaned from the previous night. We then were given a pet room that looks like it had not been used for a while
Richelle
Richelle (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 21 日
Beds were extremely hard on the king bed
Tyler
Tyler (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
I booked this hotel on Expedia. When I got to the office to check in, the clerk told me my room was no longer available and that I would have to pay to upgrade to a different room. The new room was one that was listed on Expedia for the same price. When I questioned this, the clerk told me he no longer had any rooms available and he wouldn’t rent anything to me. I got a refund and had to find another hotel. My husband and I are senior citizens so this was hard for us. This kind of practice is bait and switch. It should be illegal.