Hair dryer didn’t work , no napkins , tool 45 minutes to check in , no drinks or snacks as advertised, very poor hotel you should take it off your website
Homer
Homer (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
Kimmy
Kimmy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 10 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
You Don’t Want This
Bad beds with old inner spring mattresses and sheets with blood stains on them. Really dirty areas of the property, ragged, dirty and torn carpets. Breakfast was supposed to be from 6-9. I walked in the food area at 7:30 and most of the food was gone. I asked if they would put more out and was told by the attendant to make toast or a waffle because that was all that was left and no more was being served. The coffee was like weak tea. All together a horrible experience. Don’t stay here.
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
The hotel was grungy and the carpets and surfaces in my room were dirty. The beds did not have blankets. They had a sheet and a thin cover but not warm at all. The staff was friendly and helpful.
Sue
Sue (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Annual visit
Visiting family.
Dwayne
Dwayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 26 日
The front desk was helpful and took care of my concerns regarding room rate.
Teresa
Teresa (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 26 日
Seiko
Seiko (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 25 日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Good
Darnell
Darnell (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 9 日
Smell
Hotel always smells like marijuana and the staff is nice but very slow.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Fernando
Fernando (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 29 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 21 日
While there they never cleaned our room or empty our trash. When I called the front desk to get towels, they said your phone isn’t working come to the front desk to tell us what you want.
Never apologized for the phone not working or the room not being cleaned.
We checked out a day early because it wasn’t a great experience.
Annette
Annette (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Lela
Lela (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 24 日
Okay
Place is kinda run down but seemed clean until I saw a roach in the bathroom sink.
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 22 日
Melodie
Melodie (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 22 日
Room was ok….but front desk staff was difficult and seemed to not understand that we booked online. then wanted to charge me again and took 45 minutes to finally get a room. Then ten minutes after checking in staff walked in are room without knocking still don’t know why. Breakfast was ok. Hoping this is not a normal thing for this place.
Matt
Matt (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 17 日
Dirty. Unprofessional. No blankets. Key cards didnt work 3x.
Wesley
Wesley (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 13 日
Probably last time in Carthage
I have stayed multiple times at this property. The first time I enjoyed it, the last time it was a bit more trying. Possibly because I was a very late arrival. But three things concerned me; they have almost doubled the pet fee - on their form it said $25, they charged $40, The room carpet was in terrible condition and one thing about “fees?!”
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 9 日
Andrea
Andrea (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 7 日
The property is under construction and have a weird smell , the hallway is dirty.
seng
seng (1 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024 年 12 月 4 日
My worst hotel experience ever
Worst hotel I’ve ever stayed at in 45 years! I reserved a room with 2 queen beds and when I arrived was told there were none available, my mom would be spending 1 night with us so we needed the extra bed. They rushed to “clean” a room for us at 11pm. I’ve attached a picture of the mirror in our room that was disgusting. We had no blankets on our beds, when we asked for them we were told there was a shortage of blankets and we had to go to our car and get our own blankets that we use for traveling. Our room smelled like cigarettes the entire 5 days. The room next to us # 251 was adjoined to ours, those people fought and cussed every night. I also suspect that’s where the cigarette smoke came from. When I complained twice, the only resolution offered was for us to switch rooms. On our second morning we tried to take advantage of the complimentary breakfast but there was none “due to a medical emergency” the next morning the biscuits and sausage were burnt almost black. The entire place smelled like chlorine from the pool and the glass door at the entrance was shattered. The employees all look very trashy and unprofessional and they do not care and act like the guests are a bother. We asked multiple times for tp and clean towels and didn’t get them until I finally had to go and stand at the desk until somebody literally handed them to me. Very poor service and dirty hotel, the owners should be ashamed.