Two queen room that I booked was unavailable. We got the last room, which was a king. Room smelled heavily of smoke, and the smoke detector was disconnected. There was also no toilet paper, which we discovered the next morning. There is no way house cleaning couldn't have been aware of this issue. We did not bring this up to management, as it was the last room and it was too late at night to look for another hotel.
HOWEVER, I do believe that management would have helped us out because they were very friendly at check in, very accommodating, probably the best I've dealt with in all my stays at a hotel.