University of Texas at San Antonio - 5 min drive - 5.3 km
Getting around
San Antonio International Airport (SAT) - 19 min drive
San Antonio Station - 20 min drive
Free area shuttle
Free theme park shuttle
Restaurants
Starbucks - 11 min walk
Raising Cane's Chicken Fingers - 12 min walk
Agora Bar - 11 min walk
Whataburger - 2 min drive
BJ's Restaurant & Brewhouse - 9 min walk
About this property
Hilton Garden Inn San Antonio At The Rim
At Hilton Garden Inn San Antonio At The Rim, you'll be just a 5-minute drive from The Rim Shopping Center and The Shops of La Cantera. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
137 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 10 per night; includes in/out privileges)
Onsite extended parking (USD 10 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Offsite
Free area shuttle within 5 mi
Free theme park shuttle
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Free local shuttle
What to do
Public winery tours
Golfing nearby
Hiking/biking trails nearby
Skydiving nearby
Working away
24-hour business center
4 meeting rooms
Conference center (3988 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
48-inch LCD TV
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop mattress
Free rollaway/extra bed
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per week
Parking
Self parking costs USD 10 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Extended parking costs USD 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from January to December
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim
Frequently asked questions
Does Hilton Garden Inn San Antonio At The Rim offer free cancellation for a full refund?
Yes, Hilton Garden Inn San Antonio At The Rim does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn San Antonio At The Rim?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn San Antonio At The Rim?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn San Antonio At The Rim?
Yes. Self parking costs USD 10 per night. Extended parking costs USD 10 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Hilton Garden Inn San Antonio At The Rim?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn San Antonio At The Rim and nearby?
Have fun with nearby activities like hiking and skydiving, and practice your swing on the nearby golf course. Additional recreation nearby includes spelunking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn San Antonio At The Rim?
Yes, Great American Grill offers American cuisine.
What's the area around Hilton Garden Inn San Antonio At The Rim like?
Hilton Garden Inn San Antonio At The Rim is a short 20-minute walk from Six Flags Fiesta Texas and 13 minutes' walk from The Rim Shopping Center.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Rigoberto
Rigoberto, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Everything was good but shouldn't have to pay for parking to just park in a regular parking lot. If it was a garage sure
Benjermin
Benjermin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 11, 2024
Had a Friday and Saturday reservation. Called hotel that I would be arriving late. It’s all prepaid. Arrived Saturday and manager stated she had no reservations for my name and basically ran us off. Never offered a solution or a room. Walked across the street and got a room at the Marriot. In process of getting a partial refund.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
victor
victor, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 31, 2024
Horrible costumer service and unclean
Do not stay at this hotel or use hotels.com for that matter. Save your money and book directly with the hotel. To start off, I was charged for two rooms and only given one. A family of 6 was forced in one small room with 2 beds, and they’re telling me no refund is available to me due to policy. A policy that shouldn’t apply because it was their mistake. Not mine. I showed up to my reservation. They’re playing the blaming game with each other and as a result I’m the one that was penalized. Not once did the manager apologize for their mistake. While I was there two other guests were heard arguing about the same thing. They take your money but do not provide the service. They are dishonest. The rooms are in bad condition and the floors are discussing. The two nights I stayed There no one mopped and there was dog urine in the elevators. Worse stay ever!
Imelda
Imelda, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Anna
Anna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Mario
Mario, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
Place is run down and dirty. Never staying here again
Francisco
Francisco, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Jesus
Jesus, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Sandra
Sandra, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Edgar
Edgar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Arturo
Arturo, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Unsafe
My stay at this location was a very uncomfortable stay. One of the employees decided to open my door around 2:00am while me and my mom were alone sleeping. He stated that he needed to see if someone was in the room. I felt very unsafe and couldn’t rest after that. We spoke to the manager the morning after and told her about the incident and we did get a refund for our stay but it was a very uncomfortable moment.
Brayda
Brayda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
CHRIS
CHRIS, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 13, 2024
Not booking here again.
The lobby was dirty. It had a terrible smell. The recepcionist was a trainee but was poorly and ver unprofessionally dressed. The room did not smell clean. The tub was dirty and you could see rust stains.
Nancy
Nancy, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
1st received a call from the hotel, stating that a Hotels.com had not sent them their digital card to complete our stay. The rooms are a little dated. When you flush the toilet. It sounds like a train is coming through that room and they didn’t have extra toilet paper to replace when the current one was out and there was very little shampoo in the container.
Lidia
Lidia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2024
Sonya
Sonya, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Gabriel
Gabriel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
The stay was ok. But I think it is awful that you.