The night shift receptionist was VERY helpful and professional
Air condition was having problems had to override it at the front desk No refrigerator…
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
The only staff we encountered were at the front desk, they were very friendly and helpful with questions. The hotel was clean, beds were comfortable. This is a minimal/no frills concept hotel, not for everyone. Coffee and ice were available at front desk, restaurant and bar closed due to Covid.
1 晚家庭旅遊, 2021年01月30日
CityFlatsHotel was a great place to stay. The location, staff, comfort and cleanliness was wonderful. We definitely had a no-frills room though. I'm not sure if it was due to covid or not, but there were no glasses (even plastic or styrofoam), which was strange. There's a long desk in the room, with just one chair and no lamp, so it was pretty dark. Those are my only "complaints," and in spite of those, I would stay here again.
Carolyn, 1 晚家庭旅遊, 2021年01月29日
Very comfortable bed and pillows. We'll decorated room. Great location to walk around downtown and things. But, there was no coffee option in the room (may be due to covid) but also NO coffee anywhere in the hotel, which seems rediculous to us. We walked to a local coffee shop but not fun when it was 25 degrees and we wanted that first cup.
Rebecca C, 1 晚旅遊, 2021年01月23日
There was nothing i liked about the hotel very bad
darius, 1 晚浪漫之旅, 2021年01月21日
The staff at the hotel was excellent. We were very disappointed with the comfort of the mattress. We both had very poor sleep and felt as though we were sleeping on lumpy pillows. The A/C vent in our room also had a continuous clicking sound all night every time it was running. The bathroom floor tiles had some areas that did not appear to be clean.
1 晚旅遊, 2021年01月16日
Second time at the hotel. The overall experience is good, however, there were no cups/coffee in the hotel room, that I could find.
Brett, 1 晚商務旅遊, 2020年12月28日
We loved the bed and the shower was fantastic! We loved the over all look of our room also. It was beautiful and a great end to our wedding night.
1 晚浪漫之旅, 2020年12月19日
Very cool and modern hotel in the heart of Grand Rapids. Only drawback was Covid limitations
Nate, 1 晚家庭旅遊, 2020年12月02日
Close, free parking. Clean, friendly hotel. Rooms modern and spacious.
Isabella, 1晚好友同遊, 2020年11月15日
The room was great. Loved the setup and style.
1 晚旅遊, 2020年11月13日