我可否免費取消凱藝套房酒店的預訂，並獲發全額退款？

可以。凱藝套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

凱藝套房酒店是否允許寵物入住？

是的，貓狗可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 USD20的費用。輔助動物豁免收費。

凱藝套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有免費露營車/巴士/貨車車位。

凱藝套房酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：任何時間。退房時間為 11:00。

凱藝套房酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩遠足等附近活動。凱藝套房酒店亦備有健身中心。

凱藝套房酒店附近區域有何特色？

從凱藝套房酒店出發，短短 17 分鐘步程可到阿勒格尼河，18 分鐘步程即達貝茨公園。

沃倫凱藝套房酒店優惠

8/10 很好

2025 年 10 月 21 日

Marlene (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 7 日

oh well

not much as far as food items, nothing but bad waffles and cereal, at 8 am. No one at the desk when we wanted to check out, the elevator sounds like an old wringer washer, weren't sure if was working properly. no wash clothes the second day and no new towels the last evening we were there.

Ted (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 30 日

Disgusting room

Tammy (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 28 日

There was food wrappers and reciepts inbetween the sheets upon arrival to our room we had 2 very thin sheets to keep us warm the pillows were stained along with the pillow cases the bathroom shower towels were already used and dirty and the tub/shower had a film layer from someone using it and it not being cleaned

Joshua (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 14 日

It sucked!!

I will never stay there again.We are glad that we brought our own amenities because there was no bar soap, no soap, no shampoo in the shower and there were no washcloths. It was late when we got in. The room had no fire alarms connected or working, there are no locks on the exit doors of the building where anyone can walk in.. so the security of staying there was awful. I was appalled by an envelope asking for a tip.. well who ever did room 321 on 9/13.. you don’t deserve one. We paid $80 for a room with nothing!!!!

Helen M (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 5 日

DOREEN (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 2 日

Room stay

Room no fully equipped, not enough towels, had to ask for them. Pillows could be better. As always, breakfast could be longer and more of a selection. Understand that there is short staff everywhere but above items could be improved. Rooms were clean considering condition of hotel and available staff. Generally some people just don’t want to work. Our stay was okay.

Karen (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 30 日

The room and bedding was clean. Breakfast consisted of waffles, 2 cereals and a couple of oatmeal. Very disappointing. No pool or gym. Front desk disappeared for a while. We only stayed for one night. Would stay one night again but probably not more than that.

1 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 26 日

Nice Hotel

Room was clean and comfortable, staff friendly, nice breakfast in morning. My only issue is that the shower/tub water empties very slowly out of the tub, 2 rooms same issue in both.

Bruce (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Room and public areas were clean. Staff was courteous. Good value for the money

MARK (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 24 日

Disappointed

The refrigerator was not connected in the room we went into. The front desk man was very nice and got our lamp and refrigerator working but in the morning my frozen waters that I kept in a bag to keep my medicine cold was all melted. The refrigerator ran, but wasn’t cold. The water went down very slowly in the tub, which was half clean. The breakfast was scarce and after my husband use a small amount of shampoo, the dispenser was empty. Thank goodness, I had taken some shampoo with me.

Cynthia L (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 22 日

Good stay

Breakfast was pretty sorry.

2 晚行程

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 12 日

Shockingly awful customer service

Long story short, the manager smiled in my face while telling me that he absolutely would not refund me anything for a room that was no longer needed. This was despite a phone conversation four days prior. He said it was an issue with hotels.com. I talked with hotels.com, and they were willing to make the adjustment. He was not. Additionally, neither of the key operated locks on the exterior of the building used to access the second and third floors work. Literally anybody can access the interior of the building, any floor, at any time. Clearly management prioritizes saving money at every turn, even when it compromises customer service and safety.

1 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 3 日

TV was unplugged and I had to figure out what was wrong. Television had minimum volume and staff couldn’t help

James (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 2 日

So Bad. Don't Do It

Would never stay here again. Booked a double queen and got one double bed and was told there were no other rooms available. Shower rod coming out of wall, no soap, broken refrigerator and front desk was zero help. No outside doors locked, literally anyone could come in.

Brenda (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 1 日

Dawn (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Staff was extremely helpful and knowledgeable

Dan (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 18 日

I was very disappointed with this hotel. It was very dirty in the stairwells and the rooms smelled. The so-called "continental breakfast" was a joke; the worst I've ever seen! I definitely will never be staying here again! Their "gym" had three pieces of old equipment in an old room with no air conditioning... really?

Bonnie (4 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 17 日

DANIEL (1 晚行程)

Travelocity 真實旅客評價

2/10 欠佳

2025 年 7 月 13 日

This building needs updated and get the Orkin Man!!!!!

Melissa (1 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 10 日

In the morning, the breakfast area was very messy. There was no coffee, the food was not replenished. There was no staff on duty. We had to go out for breakfast. Even by the time we wanted to check out, there was still no staff on duty.

peter (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 10 日

Didn't meet expectations

When we arrived after 3PM, our rooms were not available. We had to wait in the lobby until the rooms were ready. We were given a motel-style room that opened up directly onto the parking lot. In the evening, there were people tailgating in the parking lot playing loud music. We complained to the management, and they took care of it. There was mold in the bathroom. We planned for a two-night stay but only stayed for one. Currently, we have received two charges totaling $522 for the one-night stay. I called to request a receipt, and I was told to go through the website we booked through. So far, no accurate receipt for our stay.

Scott (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 5 日

Michael (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 30 日

Worst hotel experience ever.

In 60 years of extensive travel around the world this was by far the worst place I’ve ever stayed. The room was filthy and my wife and I woke earlier in the morning with bugs crawling all over us and the room! I barely slept during the night because a party (6-8 people) was going on a short distance outside my room, and they had an open fire burning only a few feet from my car, and other vehicles. When I looked out my window to see what the commotion was I saw that my room’s glass window had been seriously broken, and looked like someone had thrown an object at it sometime earlier. I considered calling the police, but wasn’t sure it would be safe to do so (some of the party people powered to be staying at the hotel). The hotel overall was very dirty and not well kept.

1 晚行程

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 6 月 27 日

Not here

Don't stay here

Glen (1 晚家庭旅程)

Hotels.com 真實旅客評價

凱藝套房酒店

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常見問題

我可否免費取消凱藝套房酒店的預訂，並獲發全額退款？

凱藝套房酒店是否允許寵物入住？

凱藝套房酒店是否設有店內泊車位？

凱藝套房酒店的登記入住及退房時間為何？

凱藝套房酒店店內與附近有什麼好玩？

凱藝套房酒店附近區域有何特色？

凱藝套房酒店的評價

評價

不錯

7.2/10

7.6/10

6.6/10

6.8/10

6.4/10

評價

8/10 很好

Marlene

8/10 很好

oh well