The hot tub was filthy and had hair in it. The management didn't try to accommodate us or give us anything for our inconvenience
Kenneth
Kenneth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Kristin
Kristin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
Very friendly staff, beds were comfortable, pool was great, lobby was clean. Only complaints are the lighting for the mirrors weren't very good, and could've used darker curtains.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Robin
Robin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
It could have been better.
The hotel was nice enough, the room smelled a little musty but it was clean. I enjoyed the pool and hot tub and the continental breakfast was above standard, it was very nice. My only complaint was the staff was unfriendly, rude, not professional, unhelpful and seemed like they just didn't want to help. It felt like a bother to ask for any help from the staff. This place could be so much better if it had a different staff. I just didn't appreciate the staff. Kudos to the cleaners, the entire hotel was clean.
Roshunda
Roshunda (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 18 日
Hidden resort fees when checked in.
No syrup at breakfast, 5 people went to front desk asking for some and after 1/2 hour waiting - still none so we left.
Everything at breakfast was empty and very messy.
Ann
Ann (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Very relax and enjoyed our stay .
Julio
Julio (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 9 日
Fred
Fred (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Ok
Having to get your own new towels and microwave having to be moved to be plugged in sucks!
Willie
Willie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
EDITH
EDITH (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Deanna
Deanna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Anna
Anna (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
Great staff
The beds were very comfortable. Room could use updating as far as electrical outlets. Fridge only had one shelf, and we had multiple items that needed to be cold. There were three of us in the room, and only one drinking cup, more would have been better. I also had to go to the desk to ask for hand soap for the sink.
The breakfast area is too congested and unorganized.
The staff at the desk were amazing and so helpful.
Bonnie
Bonnie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Colin
Colin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 10 日
This was our 2nd stay at
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Will be back
The room was clean. Pool and hot tub was clean. Breakfast was amazing. Nice selection, and they were very good about keeping everything stocked. Very well worth the stay.
robert
robert (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Disappointed with Stay
Room was not very comfortable. Not enough lighting and humid. Only one chair in the room. Front desk charged my cedit card in error multiple times. They said they credited it back but I still have no proof from my bank.
linda
linda (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Good hotel with comfortable beds. We loved the bathroom set up with the shower and toilet separate from the sink. The breakfast was the normal hotel breakfast.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Updated room, good location, upsell not needed
The location was good and the room was updated. The pool area was nice and the hot tub was very warm. The only concern was upon checking in, being asked to attend a "presentation" at another resort to look at their new condos. Seemed very inappropriate as if I had wanted to stay at the other resort I would have. Also, I thought that waterpark tickets were included with a 2+ night stay and nobody said anything to us about those when we checked in or anytime during our stay. We had already purchased tickets to a waterpark online and then saw this on a card in the room. If this is a perk for staying there, it should be shared with guests upon check-in.