Our room had a plumbing problem and we had to use the bathroom next to the main lobby and front desk. Because of the short staffing due to the holidays, it took a while to speak with someone about it and when a work order was placed, it wouldn’t be fixed until a couple of days after our checkout date.
We also found out that it wasn’t just our room, but multiple rooms on our hallway were having the same problem.
Not the best stay for a family of 5 traveling for the holidays. Will definitely do a bit more research for other locations to stay the next time we come to visit family for the holidays.
Jeremy
Jeremy (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Not terrible but not the best either
Night clerk was friendly but the shower has terrible water pressure and he said that's an issue with all the rooms, comforter had some stains, and found a dead bug and a live bug in the bed, not sure what kind they were.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Alesha
Alesha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
"Cancelled" by internet. Overbooked in 10 minutes.
The hotel cancelled our stay saying they were overbooked. I had just spoken to the clerk 10 minutes prior who said he was looking at my key and reservation. We had pay at the property, but they ran the card anyway. We were less than 10 miles away when I spoke to him. When we got there, he was away from the desk. We unloaded everything in the rain. Clerk stated that the internet cancelled. He called a supervisor. We continued to wait. Supervisor would correct the problem. Nope. Overbooked. We have nothing for you. I told him that hotels.com showed another room, a suite, that was even cheaper than what we reserved originally. I showed him where I was charged. He would not listen. He called another hotel to see if they had room. They did. Much cheaper. I am now having to fight the charge as the room was "cancelled" after 3 pm and charged as a cancellable fee. The experience was unprofessional and should not have happened. This experience has soured my Comfort Inn and chains permanently.
Kimberley
Kimberley (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
jamie
jamie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Evelyn
Evelyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Garry
Garry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
I’ve and convenient
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Triege
Triege (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Nice stay
Good hot breakfast-comfortable room-helpful staff
PATRICIA
PATRICIA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Carolyn
Carolyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Here for a car show. Comfort Inn check-in very nice. Price had escalated greatly since last year’s stay. Found two bugs and what appeared to be a dehydrated tadpole on our bed. Wifi was not available in our 3rd floor room. Desk clerk acknowledged awareness of the problem in the 3rd floor. Breakfast was sub-par - dry, cold biscuits and tasteless gravy. Overall, a less than desirable stay.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Gerald W.
Gerald W. (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Great place
Second time there. Loved everything about the hotel.