Needs upkeep… one elevator not working. Not possible to get a room key due to system problems, phantom flushing toilet that’s annoying at 3 AM…
Benoit
Benoit (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Downhill
Long time customer, been staying at this particular hotel since it’s grand opening 8 years ago. Back then it was wonderful! Since then it has steadily been going downhill . Rooms are not as clean and are in disrepair . The kitchen utensils are poor. They cut down on the evening socials and the quality and quantity has gone way downhill. Sadly This will be my last stay.
Dave
Dave (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Management issues
Checkin disappointing: Digital key did not work - had to go to the front desk and get a card key; despite requesting two extra pillows and towels in my Hotels.com booking AND sending a message to the hotel directly AND speaking earlier that day with the front desk, our room did not have an extra pillow or towels. The front desk clerk told me that they do not have any extra pillows (good grief! The king size bed only had two king pillows and two lumpy standard pillows) and he handed me some towels.
I found an old blanket and a very gross old pillow (with no pillow case) in the closet. There was not a waste basket in the bathroom area. The breakfast buffet is rather blah and no one was around to help. On the upside, the building is nice, the shower in our room was great (excellent water pressure) and the hotel is fairly close to the Hamilton Train Station.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Bridget
Bridget (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Santosh
Santosh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
TANYA
TANYA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Destanie
Destanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Everything was great accept for the smell of chlorine in the pool. The room needs to be ventilated. The smell was unbearable.
Wissam
Wissam (1 晚家庭旅程)
Travelocity 真實旅客評價
8/10 很好
2024年9月26日
Room was overall clean however, two wash clothes were tossed on the top shelf in the closet...appeared to be clean.
Jonathan
Jonathan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Shoshana
Shoshana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
One of the nicest hotels I have ever stayed at
Jamey
Jamey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Amazing place. We had a great time. Looking forward to come back very soon.
Sandra
Sandra (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
Albert
Albert (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Kouame jean-marc
Kouame jean-marc (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
Mark
Mark (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月12日
Catherine
Catherine (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Maria
Maria (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月2日
Vents were filthy
stephanie
stephanie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Heejin
Heejin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
My family and I decided on this trip last minute and were worried about the place to stay and we are glad that we stayed at this hotel. Easy to say probably one of the best hotels I have ever stayed at. Clean and nice to check in, good parking and a good experience overall.