This place has gone downhill considerably over the last couple years. The staff are not clean. The front desk guy has looked disheveled and honestly dirty the last three times I have stayed here. I tried to have breakfast this morning and the guy cooking took a rag that I just watched him wipe the counter down with and wipe off a plate before he put eggs and bacon on it to serve. When I told the manager, he informed me that he would look into and would call me about this later today. I never heard anything from him. For $200 a night, you would hope that they would at least try to live up to Hilton standards. This place is terrible now. It used to be a nice place to stay.
Bobby
Bobby (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Tricia
Tricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 4 日
Not great
The floor we stayed on had a horrible sewage smell our whole stay. Once we got to our room the bathroom was dirty and we didn’t have towels. We tried calling but the phone had no dial tone, so we used our cell phone. After being on hold for 15 minutes we hung up and called back, once we spoke to the lady she said she would ‘write in on a piece of paper and give it to housekeeping’. We never got the towels… ended up having to walk down stairs to the from the next day.
Daneka
Daneka (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Nice place to stay
It is a very nice and clean place to stay .
Rooms are clean .
Alvin s
Alvin s (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Went well!
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Marley
Marley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
We wnjoyed our stay!
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Bobby
Bobby (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 6 日
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Jonathan
Jonathan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Best place around.
We’ve stayed at every hotel in this area. We will always come back to this Hilton Gardens. Great pillows. Great breakfast. Shower was wonderful!
Only issue this time, was hard bed and rough sheets.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 14 日
Not well stocked with the coffee and sugar in the room
Sonia
Sonia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 6 日
Nigel
Nigel (2 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2025 年 2 月 5 日
Overpriced
In my opinion, the place is over priced for what it is. I could’ve gotten the same room elsewhere for probably $20-$30 less a night. From the outside, I thought it would be nicer rooms.
William
William (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 3 日
I was pretty disappointed and don't expect to be staying at this property again. It is average at best. The staff are fine but the amenities and services are lacking. The treadmills didn't work in the gym. The t.v. in my room didn't work properly. I had to turn it on manually and the remotes didn't work or allow for access to netflix or anything else. When I complained, they showed me instructions to fix it. My son and I were so looking forward to movie night but just couldn't get the tv to work. Finally, there was no bath soap at all in the bathroom and only one bath towel for two. We had to track down housekeeping to ask her to replenish the bottle. With these things, I'd much rather just stay in an airbnb and forgo the gym. I was pretty disappointed. Best thing about the hotel is that it is across the street from a lovely restaurant for breakfast and lunch and not far from the highway.
Nigel
Travelocity 真實旅客評價
4/10 一般
2025 年 1 月 25 日
I would pass on this Hilton.
Receptionist at arrival was off putting and seemed bothered by my presence and was tangible as she was not the same with the next guest she checked in. The room was dirty, under the bed there was so much dust and food crumbs from previous people it was really gross. The office chair that was included in the room was peeling from the a rest and left rough pieces all over the floor. The room AC was noisy and squeezed all night! It was on of the most uncomfortable nights I have ever experienced at a Hilton. The morning staff was much nicer but overall the experience was really poor!
Mario
Mario (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
I didn't like how things weren't working when we stayed. The jacuzzi wasn't working, the wifi wasn't working so we couldn't use the tv for music, somethings for breakfast weren't working as well. The bed comforter had statins on it how distinguishing. The shower had hair in it. I wouldn't recommend. For the price we paid and the things that weren't working we felt we deserved some money back. It wasn't worth the price.
Jessica
Jessica (1 晚浪漫旅程)
Travelocity 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Heating unit were a little loud but not bad
Tracy
Tracy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Good customer service
blanca
blanca (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 3 日
The property was very nice and facilities nice.
Not impressed with not having hot water to shower with, toilet stopped up and had to have janitor plunge right off the bat. Not impressed with no hot water for shower! On the second floor?
Debbie
Debbie (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
Not going back
The room was clean and spacious. I tried once at night and once in the morning to take a shower and was unable to get hot water. There were long periods of ice water punctuated by brief moments of surprising scalding hot water. All in all it was overpriced and I will not return.