4/10 Fair
Jun 28, 2025
disappointed
That was one of the most terrible stay for a long time,
When we arrived the receptionist told me i have to check in via the checking computer but it didn’t work after 20 of trying he came and said it not working i will do it manually, that was not kind at all, 2 NO safe, NO fridge, NO phone, air conditioner working poorly, with the temp we were sweating all night, 3 next we went to take breakfast it was 9:05am the receptionist asked if we booked the breakfast i said no she then I can’t accept you!!! Since you didn’t book before 9:00 I offered even to pay in cash unfortunately she refused although i told her no one gave us the information before. 4 last day at 9:00 am some one was knocked at the door, I opened and the lady told just to remind you to leave the room at 12:00 noon, I was really surprised by this behavior. She could have came a little later. The employees were really very young and seem not to know about the hospitaly job. It really unfortunate and i am really disappointed. Maybe the only positive point is the lactation of the Hotel very close to the marina and nice restaurants around luckily we were very well served.
Abdelouahab
Abdelouahab, 2-night trip
