Staff was very very obviously understaffed. However they went above and beyond to provide great service.
Bruce
Bruce (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
The staff was nice, but they were understaffed, and the pool was green.
Justin
Justin (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
2 hour delay on rooms being ready for check in.
Tyler
Tyler (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Recent stay
Great hotel, very nice, modern and clean
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Great family time!
Absolutely awesome stay for our family trip! Great breakfast options! Comfy beds!! Friendly staff and very accommodating! Awesome pool and hot tub!! No complaints here!!
Amber
Amber (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
Had to wait an extra hour before I could check in due to allergy accommodation that was input when reservation was placed.
Carrie
Carrie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月21日
Meh, not sure I'd return
Check-in went well but we weren't told that the pool was closed (pool was the only reason we stayed at this particular hotel.) The room didn't have extra bedding for the pull-out couch. I called the front desk to request bedding and was told I could come down and get it. When I arrived at the desk for the bedding the clerk was still sitting & watching TV. He brought out sheets but said no pillows or blankets were available so we had enough sheets for all the beds but not blankets or pillows. The breakfast was OK but this hotel was definitely not worth the money I paid, especially for a "suite" that didn't even have enough bedding for all the beds in the room.
Erin
Erin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Noeline
Noeline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Beverly
Beverly (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Likely
Shirley
Shirley (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Monica
Monica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Very pleased, recommend
Great room, liked the suite - lots of drawer space, good breakfast included.
Lauren
Lauren (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
Mattress covers
We usually love staying at the Holiday Inn and Norman. The suit fits my family nicely. The beds are now covered with some kind of plastic mattress cover that is not comfortable. It is not breathable and crinkles every time you move.