Warm hospitality. Close to bus Yamanaka onsen termimal. Very thoughtful complimentary refreshment and nightly simplified kabuki performance in the lobby. Excellent service.
The stay is a package instead just a hotel stay. Walking trail (return trip 1 hour) along a river starts right from hotel; the onsen street is quiet and guests were given a map cum coupon to redeem a local snack/drink there. Check in early since there is a welcome afternoon pancake prepared in front of us. I like relaxing in the warm library room while outside temperature was 8 degrees C. Free coffee provided in the lounge most time of the stay. Free onsen room available for booking for private use. Japanese musical performance after dinner. The hotel is serene and cosy. Staff friendly, welcoming and respond to mails.