Comfortable and very friendly staff. No view at all, mystery spot in bathroom and Refilling breakfast was slow.
Jonathan
1 晚家庭旅程
10/10
Stayed in Springfield while traveling through the area. Great option compared to other hotels around. Great for the price and value. The room was immensely clean with so much space!! My only complaint for the experience is while the walls from room to room seemed thick as I was unable to hear my neighbors, the walls between the rooms and hallway were thin. From the hallways you could hear conversations happening in other rooms and while in the room I could hear clear as day others in the hallway.
真實旅客
1 晚行程
10/10
Perry
2 晚行程
10/10
Friendly check in. Clean and comfortable. Quiet.
Jan
1 晚行程
8/10
Ice machine not working
Drip at the sink Room 106
Bathroom light kept flickering
Jeffrey
1 晚家庭旅程
8/10
Michael
1 晚家庭旅程
10/10
Mark
1 晚行程
6/10
Sunil
1 晚家庭旅程
10/10
真實旅客
3 晚家庭旅程
4/10
I liked everything except the pool. The room was too small and not well-ventilated, and I received a headache from the strong chemicals in the poorly ventilated, small pool room. Also, the hotel employees did not follow the pool rules as there were more than 20 unsupervised children jumping in and around the pool area for up to 3 hours straight. Many guests (me included were not able to enjoy the pool) and had to leave due to the chaotic situation. When the front desk (night shift) was notified, they seemed irritated with me and did little to nothing about the situation.
Robin
1 晚家庭旅程
10/10
john
2 晚行程
4/10
The hotel was newly renovated. The staff wasn’t the best. We were there for 4 days. They didn’t offer or come do any kind of clean up while we were there. Not even to empty the trash receptacles. After I left they charged me $150 for a cleaning fee citing there was trash everywhere. There were water bottles around the trash cans and on top of the entertainment center. Well if they had emptied the trash cans once, there wouldn’t have been any on the floor or on the entertainment center. I’ll never stay at that Holiday Inn again. If they are doing that to make extra money, I can only imagine what else they are doing.
Boyd
4 晚商務旅程
10/10
Quick checkin and out. Friendly staff at front desk.
Molly
1 晚行程
10/10
Staff were very kind and helpful. Room was clean.
Michelle
1 晚商務旅程
10/10
Very nice staff, clean room
Michelle
1 晚家庭旅程
8/10
Very good value. Only thing we would have changed was the water temperature in pool. Very chilly for a heated pool.
Martha
1 晚家庭旅程
10/10
This is our second stay at the Springfield Holiday Inn Express. As we visit grandchildren who are students at Cedarville University, this is a great place and is nearby to the university.
Larry
1 晚浪漫旅程
8/10
Overall the hotel was good. But I thought that cleaning could have been better especially bath room. The sink was not cleaned carefully with lots of dried tooth paste residue and the mirror had water spots. I could not use the bathroom as it was so I cleared it by myself.
真實旅客
1 晚行程
10/10
Jeremy
1 晚家庭旅程
4/10
The lobby was nice and clean but the room was a different story. The bed sheets was about the only clean thing in our room. The coffee table had something white on it. The dresser looked like it wasn't wipe off at all. We found someones use chew pouch on the floor it was gross. I was very disappointed. I never would have thought a IHG Hotel would look this.