6/10 不錯
2016年1月16日
Above and beyond customer service
While at the front desk I realized I forgot my pack with my passport / $ / ID / credit cards and $1000 worth of fishing reels in a unmarked taxicab in CABO San Lucas , Mexico .
Hotel manager arranged a city wide call out to all cab companies ASAP . My pack was returned within 30 mins with everything intact . So very happy and fortunate for their assistance ...also a big 'propina' ( tip ) for the honest cabbie.
Great hotel staff 5 stars !!
Brad Murakami, Surrey BC Canada
Jan 4 / 2016
bajasurbrad
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