The hotel is lovely, the staff are lovely, the location is excellent, the rooms are c
aine
aine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月24日
Caroline
Caroline (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月24日
Very good trip but staffing levels and relatively recent changes in restaurant for breakfast resulted in no glasses nor cutlery being available and in fact or breakfast was cold by the time we had found cutlery, etc.
Calvin
Calvin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月23日
Best location
We loved it. The location is perfect. The rooms are clean and the bed super comfortable. My only complaint is that I didn’t like the fact they wanted to add a service tip on our bill!! The new wave of service being added to everything is a bit too much given the cost of the hotel anyway. But putting that to one side, it’s an amazing hotel and certainly special!! PS the gym is small but well equipped.
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月23日
Shilpaja
Shilpaja (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月23日
Lovely stay, great views
Had just one night here for a theatre visit. The hotel has a lovely location on the river. We spent a bit more as we had a river view room which was totally worth it. Rooms were clean and comfy, staff friendly, and breakfast was superb.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月23日
Tapani
Tapani (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
Fantastiskt
Kan inte bli bättre stort härligt rum, med allt som kan tänkas, över förväntan. Underbart badrum
All personal var så trevliga och gav super service.
Camilla
Camilla (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
Joost
Joost (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月20日
Marietta
Marietta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
5 star hotel without the price
Fantastic hotel with excellent facilities, great views, central location and staff that couldn’t be more accommodating.
Will definitely book again the next time i find myself in London.
Simon
Simon (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月19日
Poor customer service
Cancelled booking day before. Refused to reinstate. Asked manager to call me never did. Pretty awful customer experience.
Rooms basic
Not good value
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年3月19日
Mads
Mads (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月19日
Mary
Mary (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月18日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月18日
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
Bijna uitmuntend
Fantastische douche, ik ben 2 meter kan er makkelijk onder en veel water. Een minpunt city zicht is zicht op en binnenplein…. Jammer. o ja, de water-stations voor plat en bruis water ook leuk
reinier
reinier (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Totally satisfied
We had an amazing stay. We arrived too early to check in (or so we thought) but the receptionist said our room was ready, and they had given us an upgrade to a balcony suite which was stunning. Views over the river Thames and of St Pauls cathedral were amazing
Phil
Phil (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
Checking out was an issue as I was unable to obtain a final bill statement as the front desk was busy - I was told the be would be sent by email - I never received one and had to call the hotel and was then told that they could not provide one as I didn’t book direct - I then had to escalate and get angry to get my final bill and surprise surprise it was possible after all but caused my a great deal of time and frustration - I have never know such nonsense in 50 years of international travel