Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct.
Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Marceline
Marceline (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Unfortunate circumstances.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower.
The staff was friendly and helpful.
Mattie
Mattie (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Willie
Willie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月11日
Place had bed bugs we woke up and had bites all over us.
Andrea
Andrea (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Close to venue
Sarah
Sarah (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
Stephanie
Stephanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Tanicia
Tanicia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月24日
Delores
Delores (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Teryes
Teryes (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月11日
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Erikah
Erikah (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月11日
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Jerry
Jerry (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
Schad
Schad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月4日
Sierra
Sierra (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
The property needs a serious upgrade. Lighting bad in bathroom.
Ernestine
Ernestine (3 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年7月28日
Terrence
Terrence (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月21日
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Michelle
Michelle (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月11日
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Paul
Paul (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月7日
Better than expected!
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Debra
Debra (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月1日
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me.
The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors.
The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's!
There were no cell phone/USB hookups.
The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling.
The ice machine in our building didn't work. Had to go to another building to get ice.
The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us.
The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping.
The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!