Arrived at Sandpiper to find urine on toilet seat and blood splatters on sheets. Management was kind and helpful and moved us to new room. New room had dog poop (a lot of dog poop) on the enclosed patio dirt area. The room smelled of feces. Management was contacted again and we were promised a full refund. Spoke with owner and he was very apologetic. I was not going to post this review because I know it will hurt the owner;s business; however, promises were not kept and after waiting 9 days I have not received the promised credit to my credit card.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Thiago
Thiago (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Where to stay in Desert Hot Springs
I was very impressed with the level of customer service provided by everyone here. They went out of their way to support my stay. They are kind, courteous and accommodating. I would gladly stay there again!
Carl
Carl (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 16 日
Calyse
Calyse (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 15 日
Tigran
Tigran (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
Stacey L
Stacey L (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
New Orleans post Katrina looked better than this “hotel”. The pictures online did not accurately show what a garbage dump this place was. We originally booked a 3 night stay and after one night we had to check out immediately the next morning. And then they proceeded to charge me for the full price of the stay even though we only stayed one night. Sleeping in your car would be a better option than staying at this place. You’ve. Been. Warned.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 11 日
No hot water for shower. At 2:00am water came pouring down from the floor above us into the bathroom. Bathroom was flooded luckily most of the water landed in the shower area. When we reported this to the hotel owner he said someone should have told you about the hot water not working when you checked in. He was the one that checked us in the night before. I told him that the bathroom was flooded and kept us up all night while the water poured out of the ceiling and he stated thanks for the heads up Ill look into that. I informed him that we were not able to shower because there was no hot water and he stated well you should've waited a little longer for the water to heat up. We ran the water for awhile and it never heated up.Bad customer service from the hotel owner.
BRENDA
BRENDA (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
Not bad, but not Great!
The property is run down but it looks like they are working to freshen it up. We didnt feel completely safe with only a doorknob to lock the door. The employee unlocked the door without knocking in the morning which surprised us. Even though the property is old, it was clean and the beds were soft but comfortable enough. I hope they keep improving the property. I would still consider returning if they continue with improvements.
MIGUEL
MIGUEL (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Eduardo
Eduardo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 9 日
The motel was fully booked so they didn’t have a room for us to stay in.
peter
peter (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Thomas
Thomas (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 1 月 3 日
The property needs to be more clean and fix a lot of stuff in the rooms. I need to have an office where you could get check-in.
Osiris
Osiris (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 29 日
kimberly
kimberly (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 25 日
Great mineral water, spacious room, friendly and accommodating staff.
Kenneth
Kenneth (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 3 日
Enrique
Enrique (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 1 日
DOUHO
DOUHO (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 11 日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 10 日
Great spa facilities
Nice spa facilities, staff member, manager helpful and caring.
Fred
Fred (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 9 日
The manager Les is really kind and helpful.
He has lots of local knowledge and gave me great advice.
David
David (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 5 月 27 日
Oscar
Oscar (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 4 月 13 日
Extremely high rates for said property.
A/C, microwave did not work
No water in shower
No hot water
Blinds do not worl