This resort has a ton of amenities! The butler service and experienced concierge were tremendous. The hideaway area for adults only was definitely separate from the kids section. Lots of pools, beautiful beach, exceptionally friendly staff. I will be back!
Michelle
Michelle (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Ronen
Ronen (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月26日
Samantha
Samantha (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月20日
Way overpriced for what it is. If you want anything nice you need to pay a lot for more it. Checkin takes 2 hours and it's difficult to leave the hotel
Would not stay here again.
真實旅客
5 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Monika
Monika (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月5日
Un hotel todo incluido, que no cuenta más que con bebidas y licores de los más baratos, de medianos para arriba, te los cobran por separado.
El Internet muy malo
Y su proceso de reservación para restaurantes, pésimo también, pues ni en su pantalla ni por teléfono es fácil hacer la reservaciones
Rafael
Rafael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月3日
Elissa
Elissa (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Taisha
Taisha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Amanda
Amanda (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月31日
Unsafe excursion . Property is rundown. Beach not vacation quality. No service on the beach. Too much seaweed
EURAL
EURAL (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
As soon as arrived it was not perfect, the rooms we ordered we did not get. All of the restaurants are booked every single day on the app imposible to get reservations. Best person there hostess at dorado, if it wasn’t for her we wouldn’t have eaten dinner. You have to complain to get to eat at an All-Inclusive. It was not busy very chill, ehh it wasn’t that good that’s why it’s so cheap. If you’re coming here for the adults only, you get a little section, rest of the spot is full family which isn’t the worst thing in the world, just all inclusive side is small. Very sub par, much better places in Cun
Ricardo
Ricardo (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
The staff was outstanding I would recommend and come back in the future
Christopher
Christopher (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Property was well kept up, staff was friendly. Food options were really great in the buffet. Try the seafood restaurant and the steakhouse. Entertainment at the pool was amazing. Construction was going on so it was a little difficult to navigate getting to my room but that's just temporary
melanie
melanie (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Lori
Lori (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Pratima
Pratima (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Great accommodations and great resort. Would definitely recommend to anyone looking for a nice getaway.
Joshua
Joshua (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月8日
The Diamond Club check in process is very slow. Other than that its a good spot to vacation
Assata
Assata (5 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
Third time at this property. The first two visits were excellent, but my last visit was disappointing.
Alfredo
Alfredo (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
beautiful is an understatement for this resort.. everything was amazing! the food was great, staff were very helpful and there is sooo many things to do! will recommend to everyone who wants to visit mexico.
aaliyah
aaliyah (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Love everything about the resort
Brittney
Brittney (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月2日
We booked the presidential one bedroom suite with rooftop pool. When we arrived the pool was dirty and the jets didn’t work. The refrigerator, microwave and wine chiller also did not work. Our jacuzzi tub worked however once the jets were turned on some brown rust residue came out all inside of the tub! We were not happy as we were here to celebrate a birthday. The pillowcases had paint like stains on them, a lawn chair on the rooftop was broken….things started out as a disaster! Our butler was Jesus Torres. He was awesome! He took all of our issues seriously and worked to get things corrected. Everything was fixed except the wine chiller and the jets in the rooftop pool. If it wasn’t for Jesus, our vacation would’ve been completely ruined. While the resort needs some upgrading, the food was decent. Best restaurant was armadillo. Service was good overall but Royalton needs to do better with this property’s upkeep as well as room amenities. Shout out to Hugo the pool/cabana attendant. He took care of us and made sure we had a nice spot at the pool everyday of our stay.
Miriam
Miriam (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月31日
The property is very dated. The HydroSpa was freezing cold and the heat did not work. Floors were dirty. Jacuzzi tub did not work. We were charged for excursions that we did not authorize. It is a major timeshare property and kept trying to sell us even though we told them no several times.
Kendra
Kendra (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月30日
WiFi not working, not an adults only, phones wouldn’t work half the time, room service took at least 45 minutes, restaurants and diamond lounge was too hot. They also charged me twice for the stay