We are a group of 3 families booked 3 double rooms for 3 nights. Since our flight delayed, we arrived at the hotel around 11:30pm. When we check-in, the front desk lady, who has a very bad attitude, said because we didn't mention about 3 little kids (who are only few years old and sleep with their parents) in our booking (we explained that since they sleep with their parents and don't need extra bed, so we didn't book larger room because it's unnecessary), we had to add beds in our rooms. We are ok with the arrangement and pay 30,000won for the extra beds each day for day 2 and 3. but for the night we arrived, they requested us to book an extra room with other extra fees for a total of 170,000won. We know because we have 3 little kids and 1 baby while it's almost midnight (about 12am after the discussion) already, this front desk lady (and the English translator) trying to hold us to ransom and pay the unreasonable excessive fee. A family of 3 decided to look for a hotel room somewhere and when we told the front desk lady about our decision, she said they won't be able to find any room in other places in a very impolite way. It's totally unacceptable for being so rude and impolite towards the customers. Fortunately they are able to find a room with even better quality for only 111,500won.
In comparison, we went to Busan after our stay in Daegu, the hotel in Busan didn't ask us to pay anything extra even they know there are 3 extra kids that didn't mention in our booking.