Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio.
De las 2 habitaciones una estuvo siempre sucia y mal limpiada.
Rodolfo
Rodolfo (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Alejandro
Alejandro (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Ken
Ken (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Grace Elizabeth
Grace Elizabeth (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Amazing resort!! Everyone was so polite, so accommodating! Shout out to Nestor, Armando!!! They were such amazing tour guides and did an amazing job to make us feel safe!! The only downside was selling “discount” membership, if this wasn’t so pushy this resort would’ve earned 5 stars from me!
Julie
Julie (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Delightful getaway for our family, which included children, parents and grandparents. Was truly fun for the whole family.
Lindsay
Lindsay (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!
Ana Lya Nunez
Ana Lya Nunez (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Daniel
Daniel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Loved it! Food and drinks were good. Definitely one of the better resorts I’ve been too! Will go again.
Britanny
Britanny (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Espectacular
Jinwuk
Jinwuk (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Nature, activities, dining options
Vasi
Vasi (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Michelle
Michelle (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
My sister and i stayed at The Explorean. It was the other reviews that drew us in. Such an incredible surprise. It is a wonderful small quiet resort, but if you want some action you only have to walk a short distance the the Fiesta Americana, which you have full use of, for some fabuous shows at night. This resort offters excursions along with your stay and they were fabulous! Our main guide was Edgar. He and his co-works on each excursion took very very good care of us and made sure we ok enjoying ourselves and if you had a request or suggestion it was immediately considered. The Explorean has one restuarant with a full menu to chose from and everything we had was perfect, even the banana soup! Our waiter gave a bit to try and we were completely surprised at how good it was! I can not say enough about how GREAT. all the employees are. And our guide Edgar and his crews - fabulous ! We have already booked for next year!!!!! Thank you so much for make my dreams come true Explorean !
SUSAN M
SUSAN M (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Loved the jungle surroundings and wildlife. However musty smelling room, bar service lacking around pool and wait times for meals a little long.
Joanne
Joanne (14 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
robert
robert (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Food was great and the rooms spacious! Love the excursions being included in the price.
Eric
Eric (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 8 日
We loved the staff!
Jeremiah Daniel
Jeremiah Daniel (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Had a lovely time at the Explorean.
The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes!
The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient!
Everyone was incredibly lovely and I would absolutely visit again!
Jasmeen
Jasmeen (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Rocio jazmin
Rocio jazmin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
Traci
Traci (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 1 日
Nice place
Michael
Michael (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
William
William (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!