Very enjoyable, so well organised, food amazing, accommodation excellent and ell activities organised so well. Staff were like a family by the end, couldn’t do enough for us
Mr Innes Stuart-Smith
Mr Innes Stuart-Smith (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月25日
Service was excellent and the food was amazing. We went to the floating fisherman’s village and to a beautiful cave.
Bradley
Bradley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月18日
nha
nha (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2020年3月3日
Karim
Karim (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2020年3月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2020年2月24日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2020年2月20日
Aweoms trip. Did the two day. Staff were fun and helpful. Lots to do if you want it. Food was good. Drinks good. Surprisingly good Manhattan. Well made.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2020年1月7日
4.5 stars cruise. Very good but not top notch.
We went on a 3 days 2 nights cruise.
Pros:
- Get the bus transfer from Hanoi, amazing service with luxurious bus.
- Very good service on cruise.
- Quality local food, excellent presentation.
- Crew helped celebrate special occasion.
- Happy hour on boat.
- Great room, bathroom and balcony.
- Amazing landscapes all along
- Very few people on the boat, quiet environment.
- Cruise follows less crowded itinerary on bay.
On the con side:
- The 3 days trip actually lasts a total of 48 hours and you spend the 2nd day (8 AM to 3 PM) on a smaller boat without access to a private room.
- You have to pay for your drinks during meals including water which shouldn't happen given the price you pay
- Very few activities out of the boat: 45 min of kayak the 1st day, 2 hours of kayak + small crowded beach on 2nd day, 45 min cave visit on 3rd day.
- Very small cruising time: ~2h a day and the boat spends the night at the same location every night, with several boats around you.
In summary, the experience is unique and worth it.
The biggest issue is that the cruise is a very profitable business and you truly feel it: there are more than 500 cruises every day in the Ha Long bay and 70 in the Bai Tu Long bay (2nd day). The boat goes back and forth every day to pick up new clients and drop the previous one. While the guide makes the effort to memorize your name, the trip doesn't really feel personal as you are just one more client. We were expecting more activities and history about the bay.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2020年1月7日
Had a relaxing 2 nights stay, happy with the service provided and the meals were not bad too. Everything ok except the exhaust from motor was unbearable.
Angie
Angie (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2019年12月29日
I booked Signature Halong Cruise after sufficient research, and then I was assigned a cabin on the Signature Royal Cruise, which is a different boat. This happened without the company providing me any notification that a switch was made.
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年8月10日
Signature cruise was amazing!!! Tim was professional and friendly!!! The team was great!! Happy to have done Halong Bay with cruise signature
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年8月6日
fantastisch
Zeer vriendelijke, attente bemanning
philipemmanue
philipemmanue (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年6月19日
Keith
Keith (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月18日
A special trip and a must to do .
The trip was fantastic. Signature made it very special the staff on board were all excellent. The food was way above expectations. The cabin was very comfortable and there was lots to see and do. The visit to the fishing village was amazing and we kayaked around it.
Lesley
Lesley (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月5日
We had a wonderful time on Ha Long Bay with Signature Cruises. The staff was wonderful, everyone made sure we were all happy with our trip. Ha Long Bay is beautiful. 3 Days/2 Nights is the perfect time to spend on the cruise. It gave us time to relax and enjoy the area. We didn't feel rushed and the extra day provided time to see Ha Long area with less tourist. Definitely a must do.
Ling
Ling (2 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年1月4日
staff mention
special mention of Nancy who really has a way of making her guests feel extra welcome and comfortable and relaxed, a unique member of your staff definitely!!
Gyan
Gyan (1 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年11月22日
Signature Halong Cruise is a very experienced and safety conscious organisation.
They are professionals in every aspect from check-in to completion of the journey.
We would certainly use them again.
Kerry
Kerry (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2018年10月16日
Génial !
Magnifique croisière menée par Lee notre capitaine au top ! Confort dans les cabines, très beau bâteau, cuisine recherchée, belles excursions, personnel très très agréable. Nous avions peur car beaucoup de croisière à Hà Long et toutes ne se valent pas. Celle-là est à conseiller les yeux fermés !
Cyril
Cyril (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年4月27日
Croisière bien mais sans plus
Nous avons choisi là séjour 2 jours et une nuit. Le bateau est un peu vieillissant mais ça lui confère un certain charme. Il est globalement bien entretenu. A bord, seul le manager parle anglais. Le reste du personnel ne comprend pas un mot d’anglais.
La nourriture à bord n’est vraiment pas bonne.
Les chambres sont corrects.
Les activités proposés sont supers et le cadre de la baie d’Halong est magnifique.
Je recommande globalement cette croisière.
Jonathan
Hotels.com 真實旅客評價
10/10 完美
2018年2月8日
set sails to the bay of dreams
Very friendly helpful crew.Food was great on first day but only average the second day, Felt a bit pushed to have alcoholic drinks initially as no alternative was offered ( the drinks are not paid for and provide extra revenue for the company) Instead of shower had Jaccuzi in en suite bathroom which provided great hot water but jets were not working.The views and the tour out on small boates to a fishing village were a great experience, the tour guides were knowledgable and very helpful. the landscape is a breathtakingly beautiful