艾瑟達帕拉佐酒店 - 那不勒斯

Small things matter. A complimentary bottle of water in a four star hotel dring 30 degrees heat would have been nice - but the minibar cost was 3e a bottle which is expensive. Breakfast was very basic and not up to standard for this star rating. No hot food, poor choice of cheese and ham (emental and cotto only) and very little choice of fresh fruit. It was a let down.

The front desk people were great and so accommodating in any request we asked. Because it was our wedding anniversary, we were given a free upgrade!

Our stay of two weeks was rather pleasant in this hotel . This a place that when in ‘off season’ can be good value for your money for what you get , not so sure though in high season when you will need to fork out a lot more. The area is not ‘spectacular’ and rather dull , at night not very safe if you walk alone. The outside of the hotel was scattered with broken glass of broken bottles and weeds from the first day and up to day we left. Approach to the hotel entrance as you arrive for the first time can be rather challenging and difficult to find. Our standard double room was very comfortable except for the bed itself which was only adequate for the 4 star status . Plenty lights and switches to operate also the blinds, nice large make up mirror in bathroom lots of storage space, very efficient air conditioning, mini bar but not coffe/tea facilities , good quality toiletry. Peculiar and not so pleasant odour in floor corridors, maybe due to the soiled carpet ,steam cleaned during our stay but not dried properly. Hotel staff from concierge to breakfast room were excellent through out ,all the staff you meet in public areas they acknowledge and greet you every time. Particularly Annamaria and the night concierge staff - Luciano b/fast Headwaiter with a charming dynamic personality very attentive andprofessional Buffet b/fast adequate but could be more inspiring . Minimalistic and not ordinary decor with the sort of ‘Marmite effect’.You either like it or hate it!

Our stay of two weeks was rather pleasant . This a place that when in ‘off season’ can be good value for your money , not so sure though in high season when you will need to fork out a lot more. The area is not ‘spectacular’ and rather dull , at night not very safe especially if you walk alone. The outside of the hotel was scattered with broken glass, broken bottles and lots of weeds ,it was to be a perennial feature during our stay Approach to the hotel entrance as you arrive for the first time can be rather challenging and difficult to find. Our standard double room was very comfortable except for the bed itself which was only adequate for the 4 star status . Plenty lights and switches to operate also the blinds, nice large makeup mirror in bathroom lots of storage space, very efficient air conditioning, mini bar but not coffe/tea facilities , good quality toiletry. Unpleasant odour in floor corridors, maybe due to the soiled carpet ,steam- cleaned during our stay but not dried properly. Temperamental WiFi. Hotel staff from concierge to breakfast room were excellent throughout ,all the staff you meet in public areas they acknowledge and greet you every time. Special thanks to Annamaria and the night concierge staff . Luciano b/fast room Headwaiter who has a charming and dynamic personality and very attentive Buffet b/fast adequate but could be more inspiring .Minimalistic and not ordinary decor with the sort of ‘Marmite effect’ Overall a good nice hotel.