Our 2 night stay was pleasant. Our room was very clean. My biggest issue is the heat/air is above the sink by the bathroom, so it is hard to reach. Had to use a chair to reach it.
Heather
2 晚家庭旅程
10/10
Patrick
3 晚行程
10/10
Donta
1 晚家庭旅程
6/10
Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Maria
1 晚行程
8/10
Paul
1 晚行程
8/10
Need new towels.
David
1 晚家庭旅程
6/10
Scott
1 晚行程
8/10
Effron
1 晚商務旅程
2/10
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.
Sarah
1 晚浪漫旅程
8/10
Liked the hotel. Would stay at again
Kimberly
2 晚家庭旅程
10/10
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
Carolyn
1 晚行程
2/10
When we entered the room it smelled really bad. The room needs to be remodeled. The door paint was coming off. The bathroom toilet lid did not shut all the way. Bathrooom walls need to be redone. The air conditioner wasn't located close to the bed, it was located by the sink/bathroom.
真實旅客
1 晚行程
10/10
I loved that it was pet friendly and that staff were so nice. We will return soon.
Evetta
2 晚家庭旅程
8/10
Kelly L
1 晚行程
10/10
Stephany
2 晚家庭旅程
10/10
Dana
1 晚行程
10/10
Rob
1 晚行程
8/10
Diana
1 晚行程
8/10
Well maintained and clean
Michael
1 晚行程
10/10
It’s a nice quiet place
Jerry
2 晚家庭旅程
8/10
Great trip
真實旅客
2 晚行程
10/10
Our trip was last minute and Castlewood was a pet friendly facility and had a vacancy. Our room was very clean and staff very friendly. Everything was nice. They had no snack vending machine, but was no biggie, since there were stores close by. We would definitely stay there again.