At check in, they told me I didnt have a reservation, it took several minutes to find out that I did. So we get to our room, the bathroom faucet does not work, the bed was a box spring, it didnt have a mattress, and a alarm kept going off. Went to front desk and the night shift clerk said I dont know what to do, the alarm I cant do anything about that. No one has said anything about the faucet. You will just have to speak to the manager in the morning. Spoke with the manager and she acted like she knew nothing about the hotel in general. I asked for a refund, sorry no refunds given. We ended up checking out and lost 304.98 for the second night. Considering they have a NHRA race every year they would want people to come back.