The staff was friendly and the room as clean and comfortable. But there was some visible damage to the inside of the door, and it had been patched up hastily with white spackling. The bathroom mirror has a big chip in it and the curtains were snagged. In the middle of our stay all the guest keycards were reset. They posted a notice in the elevators, but we didn't clock it and got all the way up our rooms before realizing that we were locked out and upon calling the four desk were told we'd have to come back down to have our keycard reprogrammed. It would have been great if they could have emailed guests to make them aware of the key card situation. Overall, I expected more from a hotel at this price point.
Jessica
Jessica (5 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
patricia
patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Could not get tv to work or coffee machine or Wi-Fi. Staff very nice.
Stanley
Stanley (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Crystal
Crystal (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Great Service
The staff was excellent in helping me with directions, even printing them out and going out to the street to show me the train station.
Pamela
Pamela (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Rodney
Rodney (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Caroline
Caroline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Suzanne
Suzanne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
Friendly staff and a clean room.
However, the top floor room I was in had a very loud noise 24/7 from some system on the roof - air con/fan or something similar I assume.
Unbearable, thankfully I was only here for one night.
BARNABY
BARNABY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Iben Penille Bang
Iben Penille Bang (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
Perfekt location. The staff in reception not so helpful. A really loud noice from the AC.
Eva
Eva (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Nice hotel but a little pricey
Gerald
Gerald (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
it was very nice and comfortable
Amiel
Amiel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Good price-quality ratio
Hilton Garden Inn is always a solid choice with a good price-quality ratio. This one was centrally located for everything midtown, Empire State Building next door. Our room had an amazing view towards the Vanderbilt building!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Jhon
Jhon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Allison
Allison (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Perfect location
Conveniently located and walking distance from top attractions. Staff was extremely helpful and friendly since the moment of hotel entry. Room was nice but really small. Bathroom very clean and updated. Stayed on 26th floor. No issues with elevators. Location and surrounding area felt more quiet and safe. Would definitely stay here again and recommend.
Margaret
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Great room, good value
Wonderful room that had a nice bathroom and beautiful views of the city. Very quiet even though you’re right in the middle of NYC!