We came back room at 21:40, no hot water for shower. Call several times to hurry but very slow to response. We waited 20 mins finally some one came to fix but didn't success. Wait another 20mins still not solved. We went to the front desk to ask for change room, they excused a lot and very slowly change another room. It took more than 1.5hour to fix such a simple problem.
Beside that, rooms are spacious, clean. Breakfast are nice. Good view.
Wu
Wu (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2018年7月31日
地點較遠,其他都很好
溫泉♨️很棒
Cheng
Cheng (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年7月23日
TzuChieh
TzuChieh (1 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年7月16日
Nice theme park, disappointing hotel
There's no hot water in the shower! Even though it's a simple hostel, I believe hot water is the basic facility a hostel needs to provide.
We stayed for 2 nights and after tolerating the cold shower on the first night, we informed the hotel staff the next morning. The maintenance had come to fix it, but I can only say that the water became warmer but it's still far from hot. Very disappointed.
The only good thing about the hotel is it's near the theme park and so we could get changed and wash up easily after enjoying the water park and hot spring. The theme park, hot spring and water park are very nice per se.
louise
louise (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年6月7日
wei khang
wei khang (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年5月28日
Nice stay
Stayed 2 nights here. Price is reasonable. Free hot spring spa and breakfast were included. Wifi was not stable. Overall nice stay.
Simple and quite spacious. Staff are helpful and polite.
LL
LL (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年4月6日
NO SMOKING ROOM
GOOD SERVICES
MAN PONG
Hotels.com 真實旅客評價
6/10 不錯
2018年1月31日
尚算可以
尚算可以
CHAU SHING
CHAU SHING (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年7月28日
Opposite to Lost World Sunway
Just opposite to Lost World theme park, very convenient. Suite room is big but not very clean. Breakfast is ok and free ticket to hot spring at night is good. Reasonable price.
住了一晚,整間酒店四週甚麼都没有,只有唯一的主題樂園,所有用餐都只能在主題樂園内,連早餐都要走到主題樂園內用餐。主題樂園提供 Free Shuttle Bus ,所以其實可以玩完就走,不用住一晚。
唯一優點:酒店提供 Bottle Drinking Water
真實旅客
Expedia 真實旅客評價
6/10 不錯
2016年4月14日
wifi連接了卻用不了
Sherlin
Hotels.com 真實旅客評價
10/10 完美
2016年3月18日
義
Hotels.com 真實旅客評價
8/10 很好
2015年12月30日
服务员友善 Friendly Staff
服务员很友善,入住时是旺季加上连续假期,服务员的效率都很快,10分钟就拿到房间了,普通房间也蛮大,空间很宽阔,我们选择KING SIZE 床,足够一家4口睡,附送2天早餐和两晚的晚间 Hot Spring Spa 入门票,很值得的酒店配套。
Choy Yin
Hotels.com 真實旅客評價
8/10 很好
2015年4月10日
Good hotel, very nice staff ,very friendly.
Very nice staff , helpful.Roomis clean and tidy.Lost world park not so good.If I stay at this hotel again.I will only go to hot spring spa.It is comfortable.
K.K.
Expedia 真實旅客評價
10/10 完美
2014年8月16日
酒店優越、服務一流
此酒店位置優雅清靜,旁邊是主題樂園。一進入大堂已經看到服務員親切笑容,Check in 全程都很順利。入住此酒店是會附送晏日早餐券、主題樂園入場券10%折扣及當晚冷熱溫泉入場券,實在超值!房間非常寬闊,光線十足,所有設備都應有盡有。Wi-Fi、空調等也非常好。值得再次一提的是冷熱溫泉是必定要去,因時段是在晚上,我們一行人原先打算7時進入,8時左右用膳。但最後這個溫泉的確樂而忘返,所以各位有機會入住的話,可安排好時間。