Excelente servicio, muy buena cocina, instalaciones con falta de mantenimiento.
Alvaro
Alvaro (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Randi
Randi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
#### Arrival and Check-in
Check-in was quick and easy, setting a positive tone for our stay. However, we didn't enjoy the sales pitch regarding the new Secrets property that followed shortly after.
#### Room and Amenities
Our Junior Suite was comfortable and impeccably clean, with a lovely partial view of the ocean that we enjoyed every morning.
#### Dining Experience
The dining options were wonderful, offering a variety of delicious meals that catered to all our tastes. We particularly enjoyed the different themed restaurants, each providing a unique dining experience.
#### Activities and Entertainment
The activities and entertainment were plentiful, with something for everyone to enjoy. From beach volleyball to evening shows, we were never bored.
#### Beach and Pool
The beach and pool areas were very nicely kept up, providing a beautiful and relaxing environment. There were always plenty of lounge chairs available, and the poolside service was exceptional.
#### Service and Staff
The service quality and staff members truly went above and beyond to make our stay special. Every request was handled promptly and with a smile.
#### Overall Experience
I would certainly recommend Secrets Playa Mujeres for a luxurious and relaxing getaway. Despite the minor inconvenience at check-in, the overall experience was fantastic, and we left with wonderful memories.
John Charles
John Charles (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月12日
Abhishek
Abhishek (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
Quite and peaceful
Rickey
Rickey (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月11日
My friends and I spent a few days at Secrets Playa Mujeres, and thoroughly enjoyed ourselves. The staff was extremely pleasant. Juan from the Barefoot Grill was awesome. He always made sure to say hello and chat when he saw me. The food was terrific, the highlight of the dining establishments was the Bordeaux restaurant (Mario is quite the character).
The pool and beach areas were well maintained. The rooms were a bit dated, apparently they will be renovating the resort soon, which is a good idea. The doors to the back patio were tough to open, and there was some funky odors in certain areas, not a huge issue, but still something to note. Overall, I would rate this a 4.5 out of 5, but as a half star is not an option, I marked it down as a 4
Ryan
Ryan (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Karina
Karina (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Nigel
Nigel (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
Juan Roberto
Juan Roberto (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
As a group of young couples (8) people we had a very pleasant time with our stay. I would say the best time is when they had group activities IE: volleyball, trivia. All of the staff that I felt with are excellent! Especially the three guys who hosted the volleyball throughout the week. The golf cart drivers are amazing and had great personalities I felt like the banter with the staff had really good chemistry. We had a swim out room and the resort does need some maintenance as we had air and water bubbles coming up from behind the drywall. Which I know I’ve read is happening this upcoming year. The food/drink options are phenomenal. Only thing on that is trying to reserve a spot at the hibachi grill was difficult and only half our group got the opportunity to attend it. But overall 9/10 on our stay. Thanks for a great trip and stay!
Dalton
Dalton (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Emily Louise
Emily Louise (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
En general excelente servicio y calidad
Manuel
Manuel (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
The staff and the incredible service is what keeps us coming back! Oscar/ Abraham at the swim up pool, Maria poolside service, Jaime working the pool area, Daniel in the preferred club too! I could go on and on with our service highlights. We can’t wait to go back.
Jason
Jason (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Excellent time spent on our honeymoon!!!:)
Grigoriy
Grigoriy (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Such a beautiful experience for my honeymoon! Will never forget the memories made and look forward to making more at this resort in the future!
Andriana
Andriana (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
It was a nice stay
Eric
Eric (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月30日
Gregory
Gregory (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
This is my 2nd time visiting secrets playa mujeres, and they definitely amazing! Service is consistent and wonderful. Lots of dining and activity options. Gorgeous property! Can’t wait to come back!
Angela
Angela (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Amazing staff!
Rafael
Rafael (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
My husband and I enjoyed our vacation, there was lots on construction happening in the facility, and even though there were areas of the site that need some TLC the overall state of the facility it really nice, the swim out was really small for our preferred room, the food was good but not seasoned as much as we would like but it was cooked well, the entertainment team was the best, Brian, sexy Felix, Hose were fantastic. Thank you secrets for making our 20th anniversary the best.
Debbie
Debbie (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
I liked it all, the choice of food plus access to the other resort was a plus. I didn't love the golf carts but the transport was fast most of the time you didn't have to wait more than 5 mins. View of ocean was nice water was warm and the preferred club drinks were much better I liked the beefeater strawberry gin.
Jamie
Jamie (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月21日
Simone
Simone (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月20日
Muy bien en general
Jesus
Jesus (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
We had a wonderful stay at this resort. Loved the location and the beach was beautiful.