Great service, easy walk from train station. Food available all the time, snacks. Breakfast was excellent!
Brenda
3 晚行程
10/10
Absolutely gorgeous, luxurious hotel close to everything in Florence. The palazzo couldn’t be more beautiful and the staff couldn’t be more kind and helpful. Best place to stay in Florence!
真實旅客
1 晚家庭旅程
6/10
Beautiful hotel, very Baroque in style-so much so that the suite was off putting, which doesn’t show in their pictures. Beautiful and very large tub in suite.
Sadly, the entire suite wreaked of sewage smell, most likely from a sour drain. It made the experience awful and unbearable. We had to keep the doors to the bathroom shut tight at all times. We should have known based on the 5 or so bottles of incense/perfume scattered throughout the entryway and suite.
Luckily, we only booked 2 nights there and spent every waking minute outside. The hotel location was very near the train station and shopping areas, which was ideal. Looking back, we should’ve requested a room change immediately upon arrival when we noticed the odor.
Lori
2 晚行程
10/10
Fantastic location in the heart of Florence. The staff are super friendly and professional. You must check out the garden and try their delicious breakfast.
Jamal
4 晚家庭旅程
10/10
Cass
3 晚行程
10/10
真實旅客
2 晚行程
10/10
Sofia
3 晚行程
10/10
What an excellent stay. The palazzo was the highlight of my trip. The hotel is beautiful old world Italian classic but chic style. Each room is beautifully decorated. I was in the blue room. The dining room always has snacks, and water, along with the living room areas. The service was impeccable. Morning breakfast tailored to your needs.The location is on point, smack in the middle of town.
The service was extraordinary, the breakfast area was perfect.
Shereen
1 晚家庭旅程
10/10
Stephen
2 晚行程
10/10
Robin
2 晚行程
10/10
Very nice people
nevine
3 晚行程
10/10
Beautiful property. Well situated. Exceptional staff.
Paula
1 晚行程
10/10
Good location. Facility was so beautiful with its tiny garden where traditional breakfast made us relaxed and happy surrounded by green atmosphere. Absolutely one of the place we would like to come back again.
Kenji
2 晚家庭旅程
10/10
Super friendly and lots of atmosphere.
paul
2 晚行程
10/10
El joven que ayuda con maletas y durante el día MUY amable y dispuesto.
El desayuno delicioso y las chicas que apoyan también muy amables