They have changed us to another Ilord Best Western hotel when we checked in due to the maintenance of our room. It was too sudden and didn't inform us in advance. I was frustrated at first because we were worried that the other hotel won't be closer than the original one. Luckily, this is closer to the Ilford station as well. So, I didn't think I should complain about it even the hotel hasn't given us prior notice. It's still a good choice if you have tight budget.
Anne Tsang
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 20 日
Bad service
we had to cancel
we were originally told we would receive a partial refund back but then told No Refund
I will not be using Hotels.com again certainly not paying in advance the whole service was un helpful just keep messaging saying the same and avoiding the issue
Tony
Tony (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Carmen Jija
Carmen Jija (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 15 日
Alright for the convenience
Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels.
Other than that, room was in good condition and staff were friendly.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 3 日
Was charged twice for the room
The hotel itself was fine however they claimed they were not able to process our credit card. They insisted on cash which we had to pay then when we reviewed our credit card statement saw that they have also charged our card so we’re scammed for two payments
Ashlee
Ashlee (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 3 日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 1 日
Worst Receptionist !!
The pictures on hotel.com are misleading; however, the manager is very polite. The extremely rude and ill-mannered Antrim receptionist needs training. His unprofessional and inappropriate behavior was concerning. I wonder what language he understood.
The bathroom smelled very bad and was never properly cleaned.
The room was not cleaned daily.
Mohammed
Mohammed (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
RMLFS
RMLFS (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 22 日
Charlton
Charlton (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 16 日
Not for a budget stay, security deposit demanded
Paid for our stay through the hotels.com app on arrival we was forced to pay a £100 security deposit which was not mentioned before purchasing the room. We use hotels 4 nights a week with our work and have never had to have a security deposit held
Callum
Callum (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
The hotel stink of newly painted,toilet stinks.horrible
Aderemi
Aderemi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 5 月 22 日
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe.
We had two gentlemen follow us in a car? Why?
This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Suman
Suman (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 2 月 3 日
Sentralt i forhold til jernbane.
Best Western har flere bygninger den jeg ble vist til ligger i Argyle Road ikke langt fra Cranbrook Road. Stille og rolig gate ikke noe støy verken ute eller inne. Kun noen hundre m fra Ilford Station.
Per
Per (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 12 月 13 日
I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.
Poonum
Poonum (3 晚行程)
Orbitz 真實旅客評價
8/10 很好
2022 年 12 月 10 日
Le plus apprécié dans cette hôtel est le personnel une gentillesse.et très professionnel.
Le plus déplaisant dans l'hôtel ou j'ai séjourné, c'est le manque d'insonorisation des chambres.
Alain
Alain (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2022 年 12 月 6 日
PRITHWIRAJ
PRITHWIRAJ (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 11 月 21 日
Erik
Erik (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022 年 10 月 30 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 10 月 7 日
Très mauvaise place trop de passant , personnelle pas souriant politique de l’hôtel, mediocre, chambre trop mal située trop loin de la sorti si vous voulez fumez vous restez sur le trottoir devant un arrêt de bus devant la porte de l’hôtel, , à ne pas conseiller
claire
claire (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 10 月 1 日
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Petr
Petr (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 9 月 30 日
Nice hotel. Great location for local shops and train station
Sara
Sara (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2022 年 9 月 29 日
My stay
I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).