small & very shabby, dirty bathroom (hairs all over floor) Toilet would not flush & had to be mended. Water pouring out go roof in hallway directly outside our room.
Mark
1 晚浪漫旅程
6/10
Celyn Hotel is located near a mall which is an ideal location. The hotel furnishing is as good as any 3star hotel however the maintenance of the hotel was disappointing. The room and bathroom was not thoroughly clean and had leftovers from the previous guest. I had to personally scrub the bathroom. Bedsheets also had greyish hue to it including the towels rather than the fresh white colour that normal hotels would have. It is ashamed that such a hotel is poorly maintained and it seems as though the management hasn't taken any noticed of it.
Hilary
1 晚商務旅程
8/10
Good place
真實旅客
4 晚商務旅程
8/10
Nice place and a good value. Staff was super kind. Steps away from a mall and eating places! Good location
christine
2 晚行程
10/10
Hotel was at a good location...
no worry’s on grocery’s even if forgetter to bring along... food was good easily available
But hotel walkway was bit warm no aircond.. or air...
Inner room wall plugs was not user friendly..
like you got to off the water boiler was not at the right place.. phone and laptop charging was not in a right place ..
overall good.. always room for improvement..
keep up the good work..
William
4 晚行程
8/10
Changmin
1 晚友伴旅程
4/10
Not meet expectation at all. Smell of cockroaches in the room/toilet. Found cockroaches in the toilet.
MOHD AZAD
2 晚家庭旅程
8/10
Good facilities
Martin
1 晚家庭旅程
6/10
Hotel was fine , receptionist needs training
真實旅客
1 晚行程
8/10
真實旅客
5 晚行程
10/10
With all the good service. Sure will come back and stay here again
DUBSSB
4 晚行程
6/10
Unfriendly welcome! Takes long minutes to do the checkin. Got smoky smells room, was asking to change the room to none smoking room and waited again.. not enough electric plug in the room.
Bulan
1 晚行程
8/10
Convinient
真實旅客
1 晚行程
10/10
nice place to relex
真實旅客
1 晚行程
6/10
Had to change room because the air conditioning was not working properly. After change of room the air conditioning was average as well. Not cold enough. On top of that the mall was doing some sort of renovation at night which was very noisy, but hotel staff was kind enough to inform mall management to cease work on hotel side.
真實旅客
2 晚浪漫旅程
6/10
The hotel staffs were polite and friendly. The room was clean even though the facility was a bit old. It was good for short stay with a shopping mall nearby. However, it is not recommended if you stay there without your own car. No public transport available.
One thing should be improved: the late check out normally comes with a reasonable charge. The hotel's charge was comparably costly at MYR30 per hour while a night stay cost about MYR150. No flexibility to waive or reduce the charges even though i wanted to check out around 4pm.